UK cities
45+
Direct coverage
West Sussex · At the southern end of the M23 (Junction 11), roughly 30 miles south of central London, where the motorway ends and the road continues as the A23 towards Handcross, Bolney and on to Brighton.
Car Accident Claims Pease Pottage | Non-Fault Support, RH11
24/7 recovery, secure storage, repairs and like-for-like replacement vehicle support for non-fault drivers in Pease Pottage (RH11), on the London to Brighton corridor. CCTV disclosure filed inside the 14-day retention window.
- West Sussex coverage
- Sussex Police literate
- A23 / M23 corridor
- CCTV disclosure inside 14d
1
Pease Pottage postcode
24/7
Dispatch
£0
Upfront
24/7
UK response
Recovery dispatch and live claim handlers, 365 days a year.
Response
<60m
First contact SLA
Cost
£0
Upfront to driver
Reviewed: Written & reviewed by: CityGrip Editorial Team (City Grip Ltd)County: West SussexPostcodes: RH11Nearest A&E: East Surrey Hospital (RH1 5RH)
On this page
Do you cover non-fault accident claims in Pease Pottage?
Yes - we coordinate non-fault car and van accident management across Pease Pottage (RH11) on the London to Brighton corridor, in West Sussex. Services include 24/7 recovery to a CCTV-monitored partner yard, secure storage, repair coordination and like-for-like replacement vehicle screening. We file CCTV disclosure with the relevant highway authority inside the typical 14 to 31-day footage retention window, and we coordinate with Sussex Police for collision reporting under the Road Traffic Act 1988.
County
West Sussex
Postcodes
RH11
Clean air status
There is no Clean Air Zone or emission charging scheme in Pease Pottage, Crawley or the wider Mid Sussex District, and the town lies well outside the London Ultra Low Emission Zone (ULEZ), whose boundary sits many miles to the north within Greater London. Drivers on the M23 and A23 corridor here face no daily emission charge, so vehicle age or engine type has no bearing on a non-fault claim, and a replacement car or van can be provided without any zone-compliance restriction.
Nearest A&E
East Surrey Hospital
Coverage detail
Postcode coverage in Pease Pottage
Pease Pottage falls within the RH11 postcode district, the same Crawley-facing area that covers Broadfield, Bewbush and the southern edge of the town. The motorway service area sits at RH11 9YA, and the newer Woodgate housing at Pease Pottage carries RH11 addresses too. RH postcodes are administered from the Redhill and Reigate area to the north, which is a useful reminder that although Pease Pottage is firmly in West Sussex and Mid Sussex District, its everyday links (hospital, postal geography and much of its motorway traffic) run northwards towards Crawley, Gatwick and Surrey. When you give us a location for a collision here, quoting the RH11 postcode plus a landmark such as the Pease Pottage interchange, the Moto services or Brighton Road helps us pinpoint the exact spot for recovery and any CCTV request.
RH11
Non-fault accident support in Pease Pottage
Pease Pottage is a village on the southern fringe of Crawley in the Mid Sussex District of West Sussex, wrapped around the point where the M23 motorway ends and hands over to the A23. For most drivers the name is synonymous with the Moto service area at Junction 11, one of the busiest stopping points on the whole London to Brighton run, but the settlement itself is an old wayside hamlet on the historic Brighton Road that has grown sharply in recent years. The large Woodgate development, a garden-village scheme of several hundred new homes with its own primary school, shop and community facilities, has added a substantial resident population directly beside the trunk-road network. That combination of a small, expanding village and a national through-route is exactly what shapes the accident-management picture here: a mix of local residents on quiet lanes and a constant stream of unfamiliar long-distance traffic funnelling through a single high-capacity interchange.
Geographically Pease Pottage marks a genuine transition on the London to Brighton corridor. Northbound the road is full motorway all the way back towards Hooley, Coulsdon and the M25 at Junction 7; southbound, from Junction 11, it becomes the A23 dual carriageway heading for Handcross, Bolney, Pyecombe and the Sussex coast. Junction 11 is therefore not just another interchange but the physical end of the M23, where motorway rules give way to a trunk-A-road environment with the odd roundabout, side turning and lower speed limit. Drivers changing between these two road types, often after a long stretch at motorway speed, are a recurring factor in non-fault collisions, particularly rear-end shunts as fast-moving traffic meets slowing or queuing vehicles near the services and the interchange.
Because Pease Pottage carries so much strategic traffic, the road environment is unusually varied for such a small place. Within a mile you have a national motorway, a busy trunk A-road, an A264 spur towards Crawley and Horsham, the B2114 into the village, and quiet residential and semi-rural lanes serving Woodgate and the older cottages. For non-fault drivers this matters because liability, evidence and the right authority to approach all depend on precisely where an incident happened. A shunt on the M23 approach is a National Highways and Sussex Police matter with motorway CCTV potentially in play; a knock in a village side road or a service-area car park is a very different evidential exercise. CityGrip Accident Claims works across all of these settings for car and van drivers, arranging recovery, secure storage, a like-for-like replacement vehicle and repair coordination while we deal with the third-party insurer on your behalf.
Traffic and road conditions in Pease Pottage
The dominant feature is the M23 Junction 11 interchange itself. Here the motorway terminates at a large grade-separated junction that links the M23, the A23 continuing south, a spur of the A264 towards Crawley and Horsham, and the B2114 into Pease Pottage village. Traffic weaving between these arms, combined with vehicles slowing to peel off into the Moto services, produces classic merge-and-diverge conflict points. Rear-end collisions are common where southbound traffic that has been travelling at motorway speed encounters the slower, more complex A23 environment, and where northbound vehicles join the motorway from the roundabout and slip roads. National Highways has periodically carried out major refurbishment of the interchange bridge structures, and the associated lane closures and contraflows add further stop-start risk during works, when unfamiliar drivers misjudge narrowed lanes and reduced speed limits.
Away from the interchange, the A23 and A264 remain fast dual carriageways where speed differentials and lane discipline drive many incidents, while the B2114 and Brighton Road through the older part of the village mix local and through traffic at lower speeds. The Moto service area is a hotspot in its own right: car parks, fuel forecourts and the electric-vehicle charging hub see a high volume of low-speed manoeuvring, reversing and door-to-door contact, exactly the kind of shunts and parking knocks that leave a non-fault driver needing a replacement vehicle even when injuries are minor or absent. The Woodgate development has also introduced new junctions and residential streets onto the network south of Crawley, and as that community fills out the pattern of local turning, parking and pedestrian movement continues to evolve alongside the heavy trunk-road flows.
PEASE POTTAGE
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Section 3 of the walkthrough.
How we handle Pease Pottage accident claims
When we handle a non-fault claim in Pease Pottage, the first job is matching the incident to the correct authority. For anything on the M23 or the A23 trunk sections, including the Junction 11 interchange, National Highways controls the road and any motorway or trunk-road CCTV, so a disclosure request for camera footage is directed there. For collisions on local roads such as the B2114, Brighton Road within the village, the A264 local arms or the Woodgate streets, West Sussex County Council is the highway authority, and any council or third-party (for example service-area) CCTV is pursued through the relevant operator. The police force covering the whole area is Sussex Police. A non-injury collision where details were exchanged usually does not need to be reported to the police at all, but where you could not exchange details, someone was hurt, or you suspect a driving offence, it must be reported, and Sussex Police take non-injury reports through their online road-traffic-incident tool; you should keep the reference number for your insurer. Speed is critical because CCTV is typically overwritten within roughly 14 to 31 days, so we move quickly to identify and request the right footage before it is lost.
On the practical side, Pease Pottage is well placed for recovery and storage logistics, sitting directly on the M23/A23 with fast access in every direction. If your car or van is not driveable after a non-fault collision here, CityGrip arranges prompt recovery from the roadside, the interchange or the service area and moves the vehicle into secure storage while liability is confirmed, then coordinates an engineer inspection and repair. Throughout, we aim to keep you mobile with a like-for-like replacement car or van so daily life and work continue with minimal disruption, and we correspond with the at-fault driver's insurer so you are not left chasing them. We manage the accident itself; we do not deal with personal injury in-house. If you have been hurt, any injury enquiry is referred to an authorised legal partner only with your separate written consent, kept entirely distinct from the vehicle and recovery side of your claim.
Major roads and known hazards in Pease Pottage
The road authority for each route is identified so the right disclosure request (county council, Transport for the region, or National Highways for the M23 / M25 and trunk A23) can be filed inside the typical 14 to 31-day CCTV retention window.
| Reference | Road / corridor | Notes |
|---|---|---|
| M23 | M23 motorway (Junction 11) | The motorway ends at Pease Pottage; Junction 11 is a large interchange where fast motorway traffic meets the A23, A264 spur and B2114, a frequent rear-end and merge-conflict point that has also seen major National Highways bridge refurbishment. |
| A23 | A23 Brighton Road | Continues south from Junction 11 towards Handcross, Bolney and Brighton; a fast dual carriageway where speed differentials and lane changes drive many shunts, and the historic Brighton Road name also applies to the older village frontage. |
| A264 | A264 spur (Crawley / Horsham direction) | Links the Pease Pottage interchange towards Crawley and Horsham, adding weaving traffic at the junction as vehicles transfer between the motorway, the A23 and the local network. |
| B2114 | B2114 into Pease Pottage village | The local road connecting the interchange to the older part of the village, mixing through traffic with residential and service-area movements at much lower speeds. |
| Local | Woodgate development roads | New residential streets and junctions serving the garden-village scheme south of Crawley, where local turning, parking and pedestrian activity sit close to the heavy trunk-road flows. |
Known incident hotspots
- The M23 Junction 11 interchange, where motorway traffic slows to meet the A23, A264 and roundabout, producing rear-end shunts and merge conflicts.
- The end-of-motorway transition, where drivers coming off a fast M23 stretch must adjust quickly to A-road speeds, roundabouts and side turnings around Pease Pottage.
- The Moto service area car parks, fuel forecourts and EV charging hub, a hotspot for low-speed reversing knocks, door damage and parking shunts.
- Recurring National Highways bridge and interchange refurbishment works, which bring lane closures, contraflows and reduced limits that unfamiliar drivers misjudge.
- The A23 dual carriageway south towards Handcross and Bolney, where speed differentials and lane-change manoeuvres cause high-speed collisions.
- New junctions and residential streets around the Woodgate development, where local turning and pedestrian movement meet heavy through traffic on the southern edge of Crawley.
Clean air and emissions
There is no Clean Air Zone or emission charging scheme in Pease Pottage, Crawley or the wider Mid Sussex District, and the town lies well outside the London Ultra Low Emission Zone (ULEZ), whose boundary sits many miles to the north within Greater London. Drivers on the M23 and A23 corridor here face no daily emission charge, so vehicle age or engine type has no bearing on a non-fault claim, and a replacement car or van can be provided without any zone-compliance restriction. Any replacement vehicle we arrange for you in Pease Pottage is matched to your needs and to any zone you regularly drive through, so you can keep working and travelling without penalty.
Speed limits
The M23 approaching Junction 11 is national speed limit motorway (70 mph) subject to any temporary limits during the recurring bridge and interchange works. Southbound the A23 dual carriageway generally runs at national speed limit for that road type, dropping through the interchange and roundabout. The B2114 and Brighton Road through Pease Pottage village and the residential Woodgate streets are lower-limit local roads, typically 30 mph or below, so drivers must shed a lot of speed within a short distance when leaving the trunk network.
Evidence and disclosure timeline in Pease Pottage
CCTV, signal data and bus footage from a Pease Pottage collision are subject to retention windows that typically run between 14 and 31 days. After that the footage is overwritten and unavailable. The first 72 hours are disproportionately important.
- 0hMake the scene safe, exchange details, photograph the road layout, call 999 if anyone is injured. The Road Traffic Act 1988 duty to give details applies at the scene.
- 1hOpen the claim with us. We dispatch recovery to Pease Pottage and start drafting the disclosure requests to the correct highway authority.
- 24hIf reportable, file with Sussex Police through their online collision reporting service. Quote the reference in all insurer correspondence.
- 72hCCTV disclosure request lodged with the relevant highway authority (National Highways is responsible for the M23 motorway and the A23 trunk road through and beside Pease Pottage, including the Junction 11 interchange, while West Sussex County Council is the highway authority for local roads such as Brighton Road, the B2114 and the residential streets of the village and the Woodgate development.) and, where relevant, National Highways for the M23, M25 or trunk A23.
- 14-31dStandard CCTV retention window. After this, footage is routinely overwritten unless preserved on an open disclosure request. We track the retention window for every claim from intake.
Related accident management services in Pease Pottage
Accident recovery in Pease Pottage →
24/7 dispatch to a CCTV-monitored partner yard.
Vehicle storage after a Pease Pottage accident →Daily-logged secure storage with photographic record.
Like-for-like replacement vehicle (credit hire) →Car or van replacement subject to eligibility.
Repair management for Pease Pottage drivers →Approved repairer referral and PAS 125 / BSI compliant scope.
Non-fault accident claims overview →End-to-end coordination for non-fault drivers.
Uninsured driver / hit-and-run support →Routing through the Motor Insurers' Bureau.
Frequently asked questions
- Where exactly is Pease Pottage and why does its road layout matter for a non-fault claim?
- Pease Pottage is a village on the southern edge of Crawley in Mid Sussex District, West Sussex, at Junction 11 where the M23 motorway ends and becomes the A23 towards Brighton. It matters because within a mile you can be on a motorway, a trunk A-road, an A264 spur, the local B2114 or a quiet Woodgate street, and each of those affects who controls the road, which CCTV exists and how liability is evidenced. Telling us the precise spot, ideally with an RH11 postcode and a landmark such as the interchange or the Moto services, lets us direct the right disclosure request and arrange recovery quickly.
- Which authority holds CCTV for a collision near Pease Pottage, and how long do I have?
- For the M23 and the A23 trunk sections, including the Junction 11 interchange, the road and any camera footage are managed by National Highways, so a footage request goes to them. For local roads such as the B2114, Brighton Road in the village, the A264 arms or the Woodgate streets, West Sussex County Council is the highway authority, and service-area footage is held by the site operator. In all cases CCTV is usually overwritten within roughly 14 to 31 days, so it is important to contact us quickly so we can identify and request the correct footage before it is lost.
- Do I have to report a Pease Pottage collision to the police, and which force is it?
- The force covering Pease Pottage is Sussex Police. If nobody was injured, you exchanged details and there is no allegation of dangerous driving, you generally do not need to report the collision to the police at all. You must report it, though, if you could not exchange details, if anyone was hurt, or if you suspect a driving offence. Sussex Police accept non-injury reports through their online road-traffic-incident tool, and you should keep the reference number to pass to your insurer and to us.
- What does CityGrip actually do after a non-fault accident in Pease Pottage, and what about injuries?
- For non-fault car and van drivers we manage the accident end to end: prompt recovery from the roadside, the interchange or the service area, secure storage while liability is confirmed, an engineer inspection, repair coordination, and a like-for-like replacement car or van so you stay mobile. We also correspond with the at-fault driver's insurer so you are not chasing them yourself. We do not handle personal injury in-house; if you have been hurt, that enquiry is referred to an authorised legal partner only with your separate written consent, kept entirely separate from the vehicle and recovery side of your claim.
Nearby corridor towns we also cover
Important notice
Liability for any road traffic collision remains subject to the at-fault driver's insurer's assessment and the available evidence. Replacement vehicle, credit hire, recovery, storage and repair support are subject to eligibility, the evidential record and reasonable need. We do not provide legal advice. Personal injury enquiries are referred only with your separate written consent to authorised legal or regulated partners. Information on this page about postcode coverage, road authority, clean-air zone applicability and hospital trusts is provided as general guidance and does not constitute legal, regulatory or insurance advice.
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