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CityGripAccident Claims

Surrey · Kent · East & West Sussex

South East England Accident Claims | Every Town to the Coast

Non-fault recovery, secure storage, repairs and like-for-like replacement vehicles for drivers across South East England, from the Surrey commuter belt through the Weald and the Downs to the Kent and Sussex coast.

  • Surrey, Kent & Sussex
  • National Highways + council CCTV
  • Surrey / Kent / Sussex Police literate
  • CCTV disclosure inside 14d
91
Towns covered
24/7
Dispatch
£0
Upfront
24/7

UK response

Recovery dispatch and live claim handlers, 365 days a year.

UK cities

45+

Direct coverage

Response

<60m

First contact SLA

Cost

£0

Upfront to driver

Do you handle non-fault accident claims across South East England?

Yes. We coordinate non-fault car and van accident management for towns across Surrey, Kent, East Sussex and West Sussex, from the M25 commuter belt south of London out to the Kent and Sussex coast. Recovery, secure storage and a like-for-like replacement vehicle are arranged at no upfront cost and recovered from the at-fault insurer, subject to liability and eligibility. The London to Brighton corridor and the South London boroughs have their own dedicated pages.

South East England is one of the most heavily driven regions in the country, wrapping the capital from the Surrey Hills across the Kent Downs to the Sussex coast. Its road network mixes fast strategic motorways, the M25, M23, M20, M2, M3 and M26, with a dense web of county A-roads, market-town high streets and rural lanes. That variety, plus very high commuter, freight and holiday traffic, shapes the non-fault claims we handle here. We manage the whole chain for car and van drivers: 24/7 recovery to a CCTV-monitored partner yard, secure daily-logged storage, a like-for-like replacement vehicle, repair coordination and third-party insurer correspondence, all with no upfront cost to you.

Town pages

South East towns we cover in detail

Each page covers the local roads, postcode geography, highway authority, clean-air status and nearest A&E for non-fault drivers in that specific town.

Frequently asked questions

Which areas of South East England do you cover?
We coordinate non-fault accident management for towns south and south-east of London out to the coast, across Surrey, Kent, East Sussex and West Sussex. That runs from the commuter towns of the M25 belt down through the Weald and the Downs to the Kent and Sussex coastline. The London to Brighton A23 / M23 corridor and the South London boroughs are covered on their own dedicated pages.
Who is the highway authority in the South East counties?
It depends on the road. National Highways manages the motorways (M25, M23, M20, M2, M3, M26, A3(M)) and the trunk A-road network. Surrey County Council, Kent County Council, East Sussex County Council and West Sussex County Council manage the non-trunk A-roads and local roads in their areas, and Brighton & Hove and Medway are unitary authorities within their boundaries. We identify the correct body for any collision so the CCTV and incident-log disclosure request goes to the right place inside the retention window.
Do you charge anything upfront in Surrey, Kent or Sussex?
No. Recovery, secure storage and a like-for-like replacement car or van are arranged at no upfront cost to the non-fault driver and recovered from the at-fault driver's insurer as reasonable mitigation costs, subject to liability and eligibility.
Is the South East inside the London ULEZ?
No. The London Ultra Low Emission Zone stops at the Greater London boundary, so Surrey, Kent and Sussex towns are outside it. Brighton & Hove operates its own low emission zone that applies to buses in the city centre, not to private cars or vans.
Talk to a real person

Start your South East England accident claimWe handle it end-to-end.

The fastest way is to call. Or start the digital accident form and our team will pick it up. Available across England, Scotland & Wales.

Calls may be recorded for quality and compliance. We do not provide legal advice. Personal injury enquiries are referred only with your consent to authorised partners.

Visit our team

London office

124 City Road
London, EC1V 2NX

Open in Google Maps
Coverage
  • Phone & accident form24 / 7
  • Recovery dispatch24 / 7
  • Repair coordinationMon-Sat 8:00 - 18:00
  • SundaysEmergency only
45+UK cities
9vehicle types
GDPRcompliant
Tip: submit the accident form first - our team will call back with a reference and next steps.

Talk to a handler

Request a callback

Had a non-fault accident? Leave your details and a handler calls you straight back, 24/7. No long forms to start, and no upfront cost - the costs are recovered from the at-fault driver's insurer, not from you.

  • • A real person on the phone, day or night.
  • • Recovery, secure storage and a like-for-like replacement car or van.
  • • We deal with the at-fault insurer for you.

Prefer to call? 0333 335 7686 - 24/7.

  • £0 upfront, no win no fee
  • 24/7 UK-wide recovery
  • Low, transparent fees
  • City Grip Ltd, company no. 14346461 (England & Wales)

We only use these details to call you back about your accident. Give us a phone number or an email so we can reach you.

or call 0333 335 7686 - 24/7, £0 upfront