Another driver hit my car on Stratford High Street and it was not my fault. What does CityGrip actually do for me?

We take over the practical and administrative side of the claim so you are not doing it alone. That means arranging recovery of your vehicle, which matters on Stratford High Street because it is a TfL red route where you cannot simply leave a damaged car, moving it into secure storage, arranging an independent engineer inspection, coordinating repairs with an approved repairer, and putting you into a like for like replacement vehicle while yours is off the road. We then correspond with the third party insurer on your behalf so you are not negotiating with a company whose interest is the opposite of yours. Alongside that we start chasing evidence immediately, because Newham Council CCTV is generally held for only 31 days and bus onboard CCTV for roughly two to three weeks. We do not handle personal injury ourselves: if anyone was hurt, and only if you give separate written consent, that part is referred to an authorised legal partner while we continue running the vehicle claim.

I am a TfL-licensed private hire driver in Newham. Can I get a replacement I am allowed to work in?

Yes, and this is the point most general claims handlers miss. If you drive for Uber, Bolt, Addison Lee or a local Stratford or Forest Gate operator, an ordinary hire car is useless to you: to keep working you need a vehicle that is properly licensed and plated as a private hire vehicle and insured on hire and reward terms. CityGrip arranges licensed plated PHV replacements for non-fault private hire drivers so that earnings continue while your own vehicle is repaired. Because Stratford is inside the expanded Ultra Low Emission Zone, the replacement also needs to be ULEZ compliant, otherwise you would be paying the daily charge every time you worked. Tell us at the first call that you are a PCO licensed driver, which operator or operators you work through, and what class of vehicle you normally drive, and we will match it rather than send you something you cannot legally use for hire and reward.

Who holds the CCTV of a collision in Stratford, and how long do I have to ask for it?

It depends entirely on where the collision happened. Newham Council holds the borough CCTV covering local streets and town centre approaches, and its retention period is 31 days before recordings are deleted. The council will not normally release collision footage directly to a member of the public, so the request has to come through an insurer, a legal representative or the police. Transport for London is the authority for the TfL Road Network, which around Stratford means the A12 and the red route stretch of the A118, but TfL's road cameras are used mainly for live monitoring and enforcement rather than continuous recording, so on those roads the more useful sources are usually the onboard CCTV of any bus involved or passing, typically held for around two to three weeks, plus dashcam from other drivers. Westfield Stratford City and the Olympic Park estates hold their own private footage. Treat 14 days as your real working deadline on every source, not 31.

Do I have to report a Stratford collision to the police, and which force covers the area?

Stratford is policed by the Metropolitan Police North East Basic Command Unit, which covers the London Borough of Newham together with Waltham Forest, with Forest Gate as the main Newham base. You must report the collision to the police where someone has been injured, where the road is blocked or dangerous, where the other driver fails to stop or refuses to give their details, or where you suspect the other driver is uninsured or under the influence. Call 999 at the scene if it is an emergency. Otherwise use the Met's online road traffic incident report, which lets you download a copy of the report with a reference number that you can pass straight to your insurer or to us. Keep that reference safe, because on a disputed liability claim it is frequently the most useful single document in the file. Note that the City of London Police is a separate force covering only the EC postcodes of the Square Mile, so it is not the force for anything that happens in E15.

My car was damaged in a Westfield Stratford City car park. Is that treated differently from a road collision?

Yes, in two important ways. First, a shopping centre car park is private land, so the CCTV is held by the centre's operator rather than by Newham Council or TfL, and the request has to go to the operator's security team on their retention terms, which are usually short. Second, low speed car park collisions are the most commonly disputed of all, because there are rarely independent witnesses and both drivers were manoeuvring. That makes prompt evidence gathering decisive: photograph the scene, the bay markings, both vehicles and the surrounding pillar or level markings before anything moves, get the other driver's name, registration and insurer, and contact us the same day so we can request footage while it still exists. Recovery from a multi storey also needs planning, because the height restrictions at Westfield rule out a standard high lift transporter, so we send equipment that can actually get in and out rather than turning up and failing.

London Borough of Newham · Within ULEZ

Car Accident Claims Stratford | Non-Fault Support, E15

Name: CityGrip Accident Claims
Address: 124 City Road, Stratford, Greater London, E15, GB
Telephone: 0333 335 7686

24/7 recovery, secure storage, repairs and like-for-like replacement vehicle support for non-fault drivers in Stratford (E15). CCTV disclosure filed inside the 14-day retention window.

Start your claim 0333 335 7686 East London hub →

London Borough of Newham coverage
Within ULEZ
Met Police protocol literate
CCTV disclosure inside 14d

Stratford postcode

24/7

Dispatch

£0

Upfront

Car accident claims coverage in Stratford, London Borough of Newham

Handler note

“Stratford road-by-road. We file CCTV disclosure with the correct authority inside the 14-day retention window.”

Stratford handler

Response time

Under 60 minutes

24/7

UK response

Recovery dispatch and live claim handlers, 365 days a year.

UK cities

45+

Direct coverage

Response

<60m

First contact SLA

Cost

£0

Upfront to driver

Reviewed: 2 August 2026Written & reviewed by: CityGrip Editorial Team (City Grip Ltd)Borough: London Borough of NewhamPostcodes: E15Nearest A&E: Newham University Hospital (E13 8SL)

On this page

Do you cover non-fault accident claims in Stratford?

Yes - we coordinate non-fault car and van accident management across all E15 postcode areas within Stratford, part of the London Borough of Newham. Services include 24/7 recovery to a CCTV-monitored partner yard, secure storage, repair coordination and like-for-like replacement vehicle screening. We file CCTV disclosure with the relevant highway authority inside the typical 14 to 31-day footage retention window, and we coordinate with the Metropolitan Police for collision reporting under the Road Traffic Act 1988.

Borough

London Borough of Newham

Postcodes

E15

ULEZ status

Within ULEZ

Nearest A&E

Newham University Hospital

Coverage detail

Postcode coverage in Stratford

Stratford sits in the E15 postcode district, in the north west corner of the London Borough of Newham. E15 is not a Newham-only district: its sectors spread across the borough boundary, with E15 2 reaching into Waltham Forest around Leyton and Maryland, and a small number of addresses falling into Hackney near Hackney Wick and the Lea. That matters for a claim, because the council that holds the street CCTV, the highway records and the parking or bus lane camera evidence depends on which side of the boundary the collision actually happened on, not on the postcode printed on your policy. Immediately north of Stratford town centre the E20 district covers Queen Elizabeth Olympic Park, Stratford City and East Village, so a collision on Westfield Avenue or Montfichet Road can carry an E20 address even though local people describe it as Stratford. Neighbouring districts are E10 and E11 to the north, E3 to the west across the River Lea, and E13 and E16 to the south.

E15

01STRATFORD

Non-fault accident support in Stratford

Stratford is the commercial and transport heart of the London Borough of Newham, sitting roughly six miles north east of Charing Cross in the E15 postcode district, with Queen Elizabeth Olympic Park and Stratford City taking the adjoining E20 addresses. Its western edge is defined by the River Lea and the Bow Back Rivers, which for centuries kept Stratford separate from Bow and Tower Hamlets and today still funnel almost all east to west traffic across a handful of bridges and the A12. The area was rebuilt at scale after the 2012 Games, and it has not stopped: Stratford City, East Village, Carpenters Road, Sugar House Island and the Rick Roberts Way and Bridgewater Road corridors have all been under construction in overlapping phases. For a driver that means a road network where lane layouts, temporary signals, contraflows and site access points genuinely change from one month to the next, and where a route you drove confidently last year may not be the route that is signed today.

The road environment here is unusually layered for an outer London town centre. Stratford is wrapped by two strategic corridors managed by Transport for London: the A12, which runs along the western flank as the Blackwall Tunnel Northern Approach and East Cross Route before continuing north east towards Redbridge and Essex, and the A118, which is the old A11 alignment through Stratford High Street, The Broadway and on into Romford Road. The A11 designation now stops at Bow Road on the Tower Hamlets side of Bow Interchange, so if an insurer, a witness or an app records your collision as being on the A11 at Stratford High Street, that is a common mislabel worth correcting early. Inside that ring, the old 1960s Stratford gyratory around the Stratford Centre was dismantled by Newham Council with TfL between 2017 and 2019, and Great Eastern Road, The Grove, Romford Road and The Broadway were switched back to two way running with new signals, segregated cycle track and rebuilt crossings. The result is safer in design terms but far less forgiving of habit: drivers who learned the one way system still make turns the layout no longer permits.

What shapes non-fault claims in Stratford is the sheer density and mix of road users pressed into a small area. Stratford station is one of the busiest interchanges in the country, serving the Elizabeth line, Central line, Jubilee line, DLR, London Overground and Greater Anglia, with Stratford International alongside, and Westfield Stratford City sits directly on top of it. That combination generates constant kerbside activity: private hire pick ups and drop offs, taxi ranks, delivery vans double parked, buses swinging into and out of Stratford bus station, and very large pedestrian flows crossing between the station, the shopping centre and the Olympic Park. Newham also has one of the largest concentrations of TfL-licensed private hire drivers in London, so a high proportion of the vehicles involved in local collisions are somebody's livelihood rather than a second car. For a non-fault driver here, the practical questions are almost always the same three: how quickly can the damaged vehicle be recovered off a red route or out of a multi storey car park, where will it be stored securely while liability is sorted, and how fast can a like for like replacement arrive so that work does not stop. CityGrip Accident Claims exists to answer those three questions in one call, and to deal with the third party insurer on your behalf rather than leaving you to negotiate with a company that has no interest in your position.

02STRATFORD

Traffic and road conditions in Stratford

The A118 Stratford High Street is the single most claim-heavy stretch in the area. It runs dead straight from Bow Interchange to Stratford town centre, carries Cycleway 2 as a segregated track for most of its length, and is lined on both sides by towers built in the last fifteen years, each with its own vehicle crossover, service bay and construction access. That produces a repeating pattern: a driver turning left into a side road or a development entrance across the cycle track, a cyclist or moped rider proceeding straight on, and a low speed but high liability impact. Bus stop bypasses along the same corridor add pedestrian conflict at the island crossings, and the side roads themselves, including Warton Road, Rick Roberts Way, Abbey Lane and Bridgewater Road, involve vehicles emerging onto a busy dual carriageway. At the western end, Bow Interchange is one of the most demanding junctions in east London. The A12 flies over on the Bow flyover while the A11 Bow Road and the A118 meet a compact roundabout beneath, and traffic has to choose between flyover and roundabout well in advance. The junction has a long documented history of serious collisions involving cyclists and heavy vehicles, and even after successive safety redesigns it remains a place where late lane changes and blind spot conflicts happen.

In the town centre itself, the legacy of the removed gyratory drives a distinct set of incidents. The Broadway, Great Eastern Road, The Grove and Romford Road now run two way with signal controlled turns, but they carry an enormous volume of bus movements in and out of Stratford bus station and a constant churn of private hire vehicles waiting for station and Westfield trade. Typical collisions are low speed and disputed: pulling out from the kerb into a moving lane, U turns where they are no longer permitted, disputed right of way on the newly signalised turns, and vehicles struck while stopped on a bus stop clearway or a red route. North and east of the centre, Montfichet Road and Westfield Avenue serve the Westfield car parks and the Olympic Park venues, and on event days at the London Stadium or the Copper Box the flow reverses direction sharply within a couple of hours, with stewarding and temporary restrictions overlaying the normal layout. On the A12 itself the pattern is different again: sustained queuing southbound towards the Blackwall Tunnel, worsened at peak by the user charge introduced across the Blackwall and Silvertown tunnels in April 2025, produces classic rear end shunts and multi vehicle concertina impacts on the approach, and northbound the merges at the Olympic Park and Leyton junctions generate side swipes. The A106 Ruckholt Road and the A112 through Leyton Road and West Ham Lane act as the north south relief routes, and both attract heavy diverted traffic whenever the A12 blocks.

Air quality and enforcement shape behaviour here too. Leytonstone Road in Stratford has historically been one of Newham's worst monitoring sites for roadside nitrogen dioxide, and the borough's traffic management, bus lanes, school streets and low traffic measures all interact with the TfL corridors. Drivers unfamiliar with the area frequently make abrupt late manoeuvres to avoid a restriction they have spotted too late, and those manoeuvres are a recurring cause of non-fault damage to vehicles that were doing nothing wrong.

STRATFORD

Section 3 of the walkthrough.

How we handle Stratford accident claims

Getting evidence quickly is the part of a Stratford claim that most often decides the outcome, and the first job is identifying the right authority. Newham Council operates the borough CCTV network covering local streets, town centre approaches and estate roads, and its stated retention is 31 days, after which recordings are deleted unless they have been flagged for an investigation. The council does not usually hand collision footage straight to a member of the public: it is released through insurers, legal representatives or the police, which is exactly the route CityGrip uses on your behalf. Transport for London is the authority for the TfL Road Network, which around Stratford means the A12 and the A118 red route corridor, and TfL's position is different again: its traffic camera network is used largely for live monitoring and enforcement rather than continuous recording, so on a TLRN collision the more productive lines of enquiry are usually the onboard CCTV of any London bus involved or passing, which typically holds images for around two to three weeks, and any enforcement camera evidence. Private land holds its own footage on its own terms, so a Westfield Stratford City car park incident means approaching the centre's operator, and estate roads around East Village or Sugar House Island mean approaching the managing agent. Where any part of a journey ends in an EC postcode, note that the City of London Corporation is the highway authority there and the City of London Police is a separate force from the Met, so a claim that starts in Stratford and ends in the City can require two entirely different disclosure requests. In practice we work to a 14 to 31 day window on every source, and we start on day one rather than after liability is disputed.

Policing in Stratford falls to the Metropolitan Police North East Basic Command Unit, which covers Newham together with Waltham Forest, with Forest Gate as the main Newham base. Where anyone is injured, where the road is blocked or where a driver fails to stop or fails to provide details, the collision should be reported to police, by 999 at the time if it is an emergency and otherwise through the Met's online road traffic incident report, which produces a downloadable report reference you can pass to your insurer. Keep that reference: on disputed liability it is often the single most useful document in the file. There is no National Highways trunk road in or around Stratford, since the A12 within Greater London is a TfL responsibility and National Highways only takes over well beyond the M25, so do not waste time on a National Highways enquiry for a Stratford incident. On the ground, CityGrip plans recovery around the constraints that actually exist here: a stranded vehicle on a red route section of Stratford High Street or on the A12 cannot simply be left, so recovery is prioritised and, where safe, the vehicle is moved to a side street or a controlled area first; multi storey car parks at Westfield and at the Olympic Park venues have height restrictions that rule out a conventional high lift transporter, so we send appropriate equipment rather than turning up and failing; and the narrow terraced streets around Carpenters, Maryland and West Ham Lane need a smaller recovery unit. Damaged vehicles go into secure storage, an independent engineer inspects and reports, repairs are coordinated with an approved repairer, and we correspond with the third party insurer so you do not have to. If anyone in the vehicle was hurt, CityGrip does not handle personal injury in house: with your separate written consent, and only then, the injury element is referred to an authorised legal partner while we continue to run the vehicle side of the claim.

Major roads and known hazards in Stratford

The road authority for each route is identified so the right disclosure request (borough council, Transport for London, the City of London Corporation or National Highways) can be filed inside the typical 14 to 31-day CCTV retention window.

Reference	Road / corridor	Notes
A118	Stratford High Street, The Broadway and Romford Road	The main east to west spine through Stratford, carrying the former A11 alignment from Bow Interchange through the town centre and on towards Forest Gate, Ilford and Romford. The High Street section is a TfL red route with segregated Cycleway 2 track, bus stop bypasses and dozens of development crossovers, which makes left turns across the cycle lane a recurring liability flashpoint. Through the town centre it now runs two way after the gyratory removal, with signal controlled turns that older local drivers still get wrong.
A12	Blackwall Tunnel Northern Approach and East Cross Route	The high speed dual carriageway forming Stratford's western boundary, managed by Transport for London rather than National Highways. Southbound traffic queues heavily towards the Blackwall Tunnel, which since April 2025 has carried a user charge alongside the new Silvertown Tunnel, and that queuing produces classic rear end and concertina shunts. Northbound, the merges serving the Olympic Park and Leyton are tight and generate side swipe damage.
A11	Bow Road at Bow Interchange	The A11 now terminates at Bow Interchange on the Tower Hamlets side, immediately west of Stratford across the River Lea. The interchange stacks the A12 on the Bow flyover above a compact roundabout where the A11 and A118 meet, and it has a long documented record of serious collisions involving cyclists and heavy vehicles. Because the A11 label was historically used for Stratford High Street, collision reports for this area are frequently logged under the wrong road number.
A106	Ruckholt Road and Eastway	Runs north west from the Stratford and Olympic Park fringe towards Leyton, crossing the Waltham Forest boundary, and acts as a principal relief route whenever the A12 blocks. Because it straddles two boroughs, CCTV and highway records for a collision along it may sit with Newham or with Waltham Forest depending on the exact location, which is worth establishing before any disclosure request is sent.
A112	Leyton Road and West Ham Lane	The north to south local distributor through Stratford, running from Leyton and Walthamstow in the north, past Stratford Park, and on towards Plaistow, Prince Regent Lane and the Royal Docks. It is a Newham-maintained road subject to the borough 20mph limit, heavily parked on both sides in stretches, and busy with buses, which makes emerging from side roads and pulling out from the kerb the dominant collision types.

Known incident hotspots

Bow Interchange (A12 flyover over the A11 and A118 roundabout): drivers commit late to flyover or roundabout, and the compact roundabout below has a long history of serious cyclist and heavy vehicle conflicts.
Stratford High Street (A118) side road and development entrances at Warton Road, Rick Roberts Way, Abbey Lane and Bridgewater Road: left turns across the segregated Cycleway 2 track cause frequent low speed, high liability collisions with cyclists and moped riders.
The Broadway, Great Eastern Road and The Grove in Stratford town centre: the former gyratory now runs two way, and drivers relying on the old one way habits make turns and U turns the current layout does not allow.
Stratford bus station and Meridian Square approaches: dense bus manoeuvring combined with private hire and taxi kerbside activity and very heavy pedestrian flow from the station and Westfield entrances.
Westfield Stratford City multi storey car parks and the Montfichet Road and Westfield Avenue approaches: tight ramps, low headroom and disputed low speed manoeuvring damage on private land where the estate operator, not the council, holds the CCTV.
A12 southbound on the Blackwall Tunnel Northern Approach: sustained queuing towards the tunnel and its user charge point produces rear end shunts and multi vehicle concertina impacts, often with vehicles left stranded in a live lane.

Ultra Low Emission Zone

Within ULEZ. Any replacement vehicle we arrange for you in Stratford will be ULEZ-compliant so you can continue travelling in and through the zone without penalty.

Speed limits

Newham Council has completed a borough-wide 20mph rollout, so the default limit on council-managed roads across Stratford, including residential streets, town centre approaches and most of the local network around West Ham Lane, Carpenters Road and Maryland, is 20mph. The rollout deliberately excluded roads controlled by Transport for London, so the A12 and the TfL-managed sections of the A118 keep their own posted limits and are signed higher than the surrounding streets, with camera enforcement in places on the Blackwall Tunnel approach. Read the signs rather than assuming: Stratford is a place where you can move between a 20mph borough street and a TfL corridor within a few hundred metres. School streets, timed restrictions and bus lane hours apply on top of the limit, and speed is often a live issue in liability arguments here even at low absolute values.

Evidence and disclosure timeline in Stratford

CCTV, signal data and bus footage from a Stratford collision are subject to retention windows that typically run between 14 and 31 days. After that the footage is overwritten and unavailable. The first 72 hours are disproportionately important.

0hMake the scene safe, exchange details, photograph the road layout, call 999 if anyone is injured. The Road Traffic Act 1988 duty to give details applies at the scene.
1hOpen the claim with us. We dispatch recovery to Stratford and start drafting the disclosure requests to the correct highway authority.
24hIf reportable, file with the Metropolitan Police via the MPS Collision Reporting Service online. Quote the reference in all insurer correspondence.
72hCCTV disclosure request lodged with the London Borough of Newham Information Governance team and, where relevant, TfL and National Highways.
14-31dStandard CCTV retention window. After this, footage is routinely overwritten unless preserved on an open disclosure request. We track the retention window for every claim from intake.

Related accident management services in Stratford

Accident recovery in Stratford →

24/7 dispatch to a CCTV-monitored partner yard.

Vehicle storage after a Stratford accident →

Daily-logged secure storage with photographic record.

Like-for-like replacement vehicle (credit hire) →

ULEZ-compliant replacement subject to eligibility.

Repair management for Stratford drivers →

Approved repairer referral and PAS 125 / BSI compliant scope.

PCO & private hire drivers →

Licensed plated replacement so you keep working.

Uninsured driver / hit-and-run support →

Routing through the Motor Insurers' Bureau.

Frequently asked questions

Another driver hit my car on Stratford High Street and it was not my fault. What does CityGrip actually do for me?: We take over the practical and administrative side of the claim so you are not doing it alone. That means arranging recovery of your vehicle, which matters on Stratford High Street because it is a TfL red route where you cannot simply leave a damaged car, moving it into secure storage, arranging an independent engineer inspection, coordinating repairs with an approved repairer, and putting you into a like for like replacement vehicle while yours is off the road. We then correspond with the third party insurer on your behalf so you are not negotiating with a company whose interest is the opposite of yours. Alongside that we start chasing evidence immediately, because Newham Council CCTV is generally held for only 31 days and bus onboard CCTV for roughly two to three weeks. We do not handle personal injury ourselves: if anyone was hurt, and only if you give separate written consent, that part is referred to an authorised legal partner while we continue running the vehicle claim.
I am a TfL-licensed private hire driver in Newham. Can I get a replacement I am allowed to work in?: Yes, and this is the point most general claims handlers miss. If you drive for Uber, Bolt, Addison Lee or a local Stratford or Forest Gate operator, an ordinary hire car is useless to you: to keep working you need a vehicle that is properly licensed and plated as a private hire vehicle and insured on hire and reward terms. CityGrip arranges licensed plated PHV replacements for non-fault private hire drivers so that earnings continue while your own vehicle is repaired. Because Stratford is inside the expanded Ultra Low Emission Zone, the replacement also needs to be ULEZ compliant, otherwise you would be paying the daily charge every time you worked. Tell us at the first call that you are a PCO licensed driver, which operator or operators you work through, and what class of vehicle you normally drive, and we will match it rather than send you something you cannot legally use for hire and reward.
Who holds the CCTV of a collision in Stratford, and how long do I have to ask for it?: It depends entirely on where the collision happened. Newham Council holds the borough CCTV covering local streets and town centre approaches, and its retention period is 31 days before recordings are deleted. The council will not normally release collision footage directly to a member of the public, so the request has to come through an insurer, a legal representative or the police. Transport for London is the authority for the TfL Road Network, which around Stratford means the A12 and the red route stretch of the A118, but TfL's road cameras are used mainly for live monitoring and enforcement rather than continuous recording, so on those roads the more useful sources are usually the onboard CCTV of any bus involved or passing, typically held for around two to three weeks, plus dashcam from other drivers. Westfield Stratford City and the Olympic Park estates hold their own private footage. Treat 14 days as your real working deadline on every source, not 31.
Do I have to report a Stratford collision to the police, and which force covers the area?: Stratford is policed by the Metropolitan Police North East Basic Command Unit, which covers the London Borough of Newham together with Waltham Forest, with Forest Gate as the main Newham base. You must report the collision to the police where someone has been injured, where the road is blocked or dangerous, where the other driver fails to stop or refuses to give their details, or where you suspect the other driver is uninsured or under the influence. Call 999 at the scene if it is an emergency. Otherwise use the Met's online road traffic incident report, which lets you download a copy of the report with a reference number that you can pass straight to your insurer or to us. Keep that reference safe, because on a disputed liability claim it is frequently the most useful single document in the file. Note that the City of London Police is a separate force covering only the EC postcodes of the Square Mile, so it is not the force for anything that happens in E15.
My car was damaged in a Westfield Stratford City car park. Is that treated differently from a road collision?: Yes, in two important ways. First, a shopping centre car park is private land, so the CCTV is held by the centre's operator rather than by Newham Council or TfL, and the request has to go to the operator's security team on their retention terms, which are usually short. Second, low speed car park collisions are the most commonly disputed of all, because there are rarely independent witnesses and both drivers were manoeuvring. That makes prompt evidence gathering decisive: photograph the scene, the bay markings, both vehicles and the surrounding pillar or level markings before anything moves, get the other driver's name, registration and insurer, and contact us the same day so we can request footage while it still exists. Recovery from a multi storey also needs planning, because the height restrictions at Westfield rule out a standard high lift transporter, so we send equipment that can actually get in and out rather than turning up and failing.

Nearby East London areas we also cover

Car accident claims Plaistow →Car accident claims Forest Gate →Car accident claims Bow →

View all of London Borough of Newham →

Important notice

Liability for any road traffic collision remains subject to the at-fault driver's insurer's assessment and the available evidence. Replacement vehicle, credit hire, recovery, storage and repair support are subject to eligibility, the evidential record and reasonable need. We do not provide legal advice. Personal injury enquiries are referred only with your separate written consent to authorised legal or regulated partners. Information on this page about postcode coverage, road authority, ULEZ applicability and hospital trusts is provided as general guidance and does not constitute legal, regulatory or insurance advice.

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