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East Yorkshire · England

Hull Accident Management | Non-Fault Claims, 24/7

Hull's port traffic and the A63/A1033 corridor mean a steady mix of HGV and commuter accidents. Non-fault drivers benefit from prompt recovery and clear insurer coordination.

  • Hull & East Yorkshire-wide cover
  • UK authorities literate
  • Like-for-like replacement
  • Independent engineer
4
Hull routes
24/7
Dispatch
£0
Upfront
24/7

UK response

Recovery dispatch and live claim handlers, 365 days a year.

UK cities

45+

Direct coverage

Response

<60m

First contact SLA

Cost

£0

Upfront to driver

Do you cover non-fault accident claims across Hull?

Yes - we coordinate non-fault car accident management across Hull and the wider East Yorkshire, including 24/7 recovery to a CCTV-monitored partner yard, secure storage, repair coordination through PAS 125 / BSI compliant repairers, like-for-like replacement vehicle screening and direct dialogue with the at-fault driver's insurer. Principal corridors covered include A63, A1033, A1079, M62.

Local snapshot

Why Hull non-fault claims need a East Yorkshire-specific handler

Hull's port traffic and the A63/A1033 corridor mean a steady mix of HGV and commuter accidents. Non-fault drivers benefit from prompt recovery and clear insurer coordination.

"M62 runs through Hull, so any motorway-section collision has to be lifted under police protocol with the right CCTV pulled inside the National Highways retention window."- handler note for the Hull corridor

Principal Hull routes

Where the road sits in the highway-authority hierarchy decides where the disclosure request goes. We file with the right authority inside the 14 to 31-day CCTV retention window.

  • A63
  • A1033
  • A1079
  • M62
01HULL

Non-fault accident support across Hull

Kingston upon Hull, almost universally known simply as Hull, is the principal city of the East Yorkshire sub-region and a major North Sea port at the mouth of the River Hull where it meets the Humber Estuary. Since 1996 the city has been administered as a unitary authority by Hull City Council, separate from the surrounding East Riding of Yorkshire Council. The 2021 Census recorded a population of approximately 267,000 inside a compact 71 km² boundary.

Hull's road network operates under a two-level highway authority arrangement. National Highways manages the strategic trunk routes - the A63 Castle Street/Clive Sullivan Way linking the M62 to the city centre, the A1033 to Hedon and Withernsea, and the A164 toward Beverley. Hull City Council is the highway authority for every other carriageway inside the city, including the inner ring road and the principal urban A-roads such as Spring Bank, Anlaby Road, Holderness Road and Beverley Road. The Humber Bridge - the city's gateway to North Lincolnshire - is operated by the Humber Bridge Board, a statutory body separate from both highway authorities.

Hull's road profile combines port and freight traffic on the A63 and A1033 dock corridors, peak-time commuter flow from the East Riding dormitory villages, and dense inner-city activity along the Victorian radials. A non-fault claim opened with us in Hull reflects those specifics - we file CCTV disclosure with the correct authority (National Highways for the A63 trunk, Hull City Council for everything else, or the Humber Bridge Board for the bridge) inside the 14 to 31-day retention window for the collision location.

Population
~267,000
Area
71 km²
Density
~3,760 per km²
Postcodes
20 districts
Areas covered
10+
Council
Hull City Council

Coverage detail

Postcode coverage in Hull

Hull sits at the heart of the HU postcode area. HU1 to HU9 cover the city itself - from the Old Town and Marina at HU1 out to the eastern dock estates at HU9. HU10 to HU20 cross into the East Riding, taking in Hessle, Anlaby, Cottingham, Beverley, Hedon, Brough, Withernsea and the Holderness villages. We coordinate non-fault claims across every HU-prefix district, with recovery routed to a CCTV-monitored partner yard inside or just outside the Hull boundary on the A63/A1033 corridor.

HU1HU2HU3HU4HU5HU6HU7HU8HU9HU10HU11HU12HU13HU14HU15HU16HU17HU18HU19HU20

Neighbourhoods

Areas and neighbourhoods we cover in Hull

We support non-fault drivers, riders and cyclists across every neighbourhood in Hull. Each area below is fully inside our service envelope, with recovery, storage and credit hire arrangements adjusted for the local road geometry.

City Centre and Old Town

HU1

Princes Quay, Marina, Humber Street and the Old Town - dense pedestrian activity and recurring rear-end collisions on the inner ring road.

Spring Bank and Princes Avenue

HU3

Inner-west Victorian terraces and the Princes Avenue strip; high cycling density, junction collisions where Spring Bank meets the A63 corridor.

Newland and Cottingham Road

HU5/HU6

University of Hull catchment; protected cycling along Cottingham Road, cyclist risk at the Inglemire Lane and Beverley Road junctions.

Bricknell

HU5

Inter-war residential area between Cottingham Road and Hall Road; 20mph zones with side-impact collisions at unsignalised crossroads.

Boothferry

HU4

West Hull residential and retail along the Boothferry Road A1105 corridor; commuter route from Anlaby and Hessle into the city centre.

Hessle and Hessle Road

HU13/HU3

Western Hull and the East Riding boundary; Humber Bridge approach traffic on the A15 and A164 funnels into Hessle Road and the A63.

Bransholme

HU7

Large peripheral 1960s/70s housing estate in north-east Hull; Kingswood retail park drives weekend congestion on Sutton Road and the A165.

Sutton-on-Hull and Kingswood

HU7

North-east Hull suburb around the historic village and modern Kingswood expansion; collisions at the Sutton Road/Wawne Road roundabouts.

Holderness Road and East Hull

HU8/HU9

A165 Holderness Road is east Hull's main spine from Mount Pleasant to Bilton; high-volume bus and cycle corridor.

Marfleet and the eastern docks

HU9

Industrial and dock land east of the city centre; A1033 Hedon Road corridor with sustained HGV traffic to King George Dock.

Road network

Major roads and known hazards in Hull

The road authority for each route is identified so the right disclosure request (council, combined authority, National Highways or Transport Scotland / Welsh Government) can be filed inside the typical 14 to 31-day CCTV retention window.

ReferenceRoad / corridorAuthorityNotes
A63Castle Street / Clive Sullivan Way / Garrison RoadNational HighwaysHull's principal trunk route; M62 to the Humber Bridge approach and the eastern docks; Mytongate upgrade in progress.
A1033Hedon Road / Southcoates LaneNational HighwaysTrunk route east from the A63 through the dock estate to Hedon, Patrington and Withernsea; HGV traffic to the Port of Hull.
A164Beverley Road north of WillerbyNational HighwaysTrunk corridor from the A63 at Hessle through Willerby and Skidby to Beverley; principal northbound commuter route.
A1079Ferensway / Beverley Road northboundCouncilInner ring road on Ferensway and the north-out radial via Beverley Road to Cottingham and Beverley.
A165Holderness Road / Bilton corridorCouncilEast Hull spine from Mount Pleasant out to Bilton and the Holderness coast; heavy bus and cycle traffic.
A1105Anlaby Road / Boothferry Road / Hessle RoadCouncilWest Hull radial linking the city centre to Anlaby, Hessle and the Humber Bridge approach.
A1166Spring Bank / Spring Bank WestCouncilInner-west radial through the Avenues conservation area; junction collisions at Argyle Street and Walton Street.
A1174Cottingham Road / Hall RoadCouncilNorth Hull east-west link serving the University of Hull and Cottingham Road residential area.
A15Humber Bridge approachNational HighwaysBridge approach corridor across the Humber to North Lincolnshire; toll plaza on the south bank.
B1232Wawne Road / Sutton RoadCouncilBransholme and Sutton estate distributor; access to the Kingswood retail and residential expansion.
B1237Freetown Way / Garrison Road inner ringCouncilInner ring road carrying orbital movement between the A63 east and the A1079 Beverley Road corridor.
B1233Beverley Road inner sectionCouncilInner Beverley Road corridor through Stepney and Newland; protected cycling and bus-lane mix.
02HULL

Hull's traffic profile

Hull's most distinctive traffic feature is the A63 Castle Street corridor - the National Highways trunk road that funnels every motorway-bound and Humber Bridge-bound vehicle through the southern edge of the city centre. The A63 enters Hull from the west as Clive Sullivan Way, descends past the docks and Princes Quay, and runs at-grade across Castle Street before continuing east as Garrison Road. The Mytongate junction, where Castle Street meets the southern inner ring road, has historically been the city's worst congestion and collision point and is the focal scheme of the A63 Castle Street upgrade.

Beyond the A63, traffic concentrates on a handful of Victorian radials. Anlaby Road, Hessle Road and Spring Bank carry traffic in from the west; Beverley Road and Cottingham Road serve the north; Holderness Road, Hedon Road and the A165 Bilton corridor serve the east. The inner ring road of Ferensway, Freetown Way and Garrison Road handles orbital movement. Hull has no motorways inside its boundary - the M62 terminates about ten miles west at the A63 - and the absence of a high-capacity orbital route means strategic and local traffic share the same A-roads through Hessle, Anlaby and Willerby.

Port traffic adds a freight dimension unusual for a city of Hull's size. Associated British Ports operates King George Dock, Alexandra Dock and Albert Dock on the Humber waterfront. HGV flow runs almost entirely along the A1033 Hedon Road and the A63, giving the southern dock corridor a continuous lorry presence even outside peak hours. The Humber Bridge draws cross-estuary commuter traffic from North Lincolnshire into west Hull, with the south-bank toll plaza dictating the northbound morning peak queueing profile.

HULL

03

Section 3 of the walkthrough.

A63 Castle Street and the Mytongate junction upgrade

The A63 Castle Street corridor is the single most important piece of road infrastructure in Hull. It is the only strategic trunk route into the city, the principal access for the Port of Hull, and the link between the M62 and the Humber Bridge. For decades the at-grade Mytongate junction has acted as a bottleneck for through traffic and a severance for pedestrians trying to reach the waterfront from Princes Quay and the Old Town. The National Highways A63 Castle Street improvement scheme is grade-separating that interchange, lowering Castle Street into a cutting with a new public realm bridge above.

The upgrade has changed the operational character of the corridor through Hull's commercial centre. Lane availability, contraflows and overnight closures have been a feature since construction began, and incidents are dealt with by National Highways' Yorkshire and North East Regional Operations Centre rather than Hull City Council. CCTV coverage is dense and the operational retention window is typically 28 days. We lodge preservation requests inside 72 hours of intake and keep the works traffic management plan on file when reconstructing liability.

04HULL

What makes Hull claims distinctive

Hull's claim profile reflects the city's role as a regional employment, retail and education centre. The University of Hull draws cyclists and pedestrians into the Cottingham Road corridor; Hull Royal Infirmary and Castle Hill Hospital generate concentrated medical traffic; and the daytime population swells with commuters from the East Riding villages. The city was UK City of Culture in 2017 and the legacy programme continues to drive footfall into the Old Town and Marina. Third-party drivers in Hull collisions are frequently non-resident East Riding commuters, which can complicate post-collision communication if details were not exchanged correctly at the scene.

Hull does not operate a charging Clean Air Zone. Despite earlier Defra studies flagging elevated NO2 levels on parts of the inner ring road and the A63, the city's plan was approved as a non-charging package focused on bus retrofits, signal optimisation and active travel rather than the daily-charge model used in Birmingham, Bristol, Sheffield, Bradford or Newcastle/Gateshead. The Humber Bridge toll is the only direct user charge regularly affecting Hull motorists, and we factor it into mileage and recovery decisions for cross-estuary movements.

Clean Air Zone

No charging Clean Air Zone is currently in force in Kingston upon Hull. The city's air quality plan was approved as a non-charging package and there is no daily charge on non-compliant vehicles entering Hull. Replacement vehicles are screened against the live position at the date of placement so the guidance can be updated if the policy changes.

Tolls and charges

The Humber Bridge is the only tolled crossing affecting Hull motorists. The standard car toll is £1.50 each way, with discounted rates for local residents and TAG-account holders under the Humber Bridge Board's scheme. HGV and PSV tolls are graded by axle count. The bridge is operated by the Humber Bridge Board and tolls are subject to periodic review. There are no other toll roads inside Hull or the surrounding East Riding.

Speed limits

20mph is the standard limit across most residential streets in Hull. Principal A-roads inside the city sit at 30mph, rising to 40mph on parts of the Clive Sullivan Way A63 west of the city centre and on sections of the A1033 Hedon Road east of the docks. The A63 Castle Street through-city section is signed at 30mph with variable management during the Mytongate upgrade.

Local infrastructure

Hospitals, policing and public transport in Hull

Hospitals serving Hull

  • Hull Royal Infirmary
    Acute (A&E) · Hull University Teaching Hospitals NHS Trust
    HU3 2JZ
  • Castle Hill Hospital
    Acute · Hull University Teaching Hospitals NHS Trust
    HU16 5JQ
  • Hull and East Yorkshire Eye Hospital
    Specialist · Hull University Teaching Hospitals NHS Trust
    HU3 2JZ
  • Hull Women and Children's Hospital
    Specialist · Hull University Teaching Hospitals NHS Trust
    HU3 2JZ
  • Bransholme Health Centre (urgent treatment)
    Community · City Health Care Partnership CIC
    HU7 4DW
  • East Riding Community Hospital, Beverley
    Community · Humber Teaching NHS Foundation Trust
    HU17 0FA

Policing and reporting

Police force: Humberside Police · Hull North and Hull South Local Policing Areas, both within the Humberside Police force area which also covers East Riding, North Lincolnshire and North East Lincolnshire

Non-injury reportable collisions in Hull are reported via the force's online Collision Reporting Service. The Road Traffic Act 1988 duty to report at a police station within 24 hours applies to injury collisions, undetermined-blame collisions and where details have not been exchanged at the scene.

Ambulance trust

Yorkshire Ambulance Service NHS Trust

Public transport

Hull Paragon Interchange is the city's combined rail and bus station, with direct services to London Kings Cross, Manchester, Leeds and Sheffield run by Hull Trains, LNER, TransPennine Express and Northern. The local bus network is operated principally by Stagecoach and East Yorkshire Buses. Humberside Airport, on the south bank near Kirmington, is the nearest commercial airport, reached via the Humber Bridge.

Hotspots

Known incident hotspots in Hull

  • A63 Castle Street through the Mytongate junction - sustained congestion and live construction traffic management
  • A63 Clive Sullivan Way at the Daltry Street junction - high-volume merging traffic
  • Humber Bridge northbound approach to the toll plaza - queueing build-up at peak
  • A1033 Hedon Road / Mount Pleasant junction - HGV-heavy interchange
  • Beverley Road / Cottingham Road junction - multi-arm signalised intersection with cycle conflict
  • A1079 Ferensway / Carr Lane - city-centre inner ring road pedestrian conflict
  • Anlaby Road railway bridge and the Anlaby Park Road junction - west Hull commuter pinch point
  • Spring Bank / Princes Avenue junction - dense pedestrian and cycle activity
  • A165 Holderness Road / Mount Pleasant - east Hull principal junction
  • Kingswood Retail Park access roundabouts on the A1033 Sutton Road - weekend congestion

What we do

Accident management, end-to-end, for non-fault drivers in Hull

From the moment you call us at the roadside to the day the at-fault driver's insurer settles your claim, we coordinate every step of a non-fault accident in Hull. You drive away in a like-for-like replacement; we deal with the recovery, the storage, the engineer, the repairer and the insurer correspondence. There is no upfront cost. The schedule is recovered from the at-fault driver's insurer under established UK credit-hire authority.

01 · Recovery

24/7 accident recovery anywhere in Hull

A flatbed or wheel-lift recovery vehicle is dispatched to the scene of your collision within minutes of your call. Recovery runs 24 hours a day, 365 days a year, with realistic ETAs that reflect peak-time congestion and the local road geometry around Hull.

Your vehicle is taken to a CCTV-monitored partner yard kept inside or close to Hull so recovery mileage stays low - that protects the recovery line from third-party insurer challenge weeks later, and keeps your vehicle accessible if you need to retrieve personal items.

  • Police-protocol coordination on motorways and trunk roads
  • Damaged-vehicle, immobile-vehicle and mobile-vehicle recovery
  • Photographic record on collection and arrival
Recovery service →
Accident recovery vehicle dispatched in Hull
Like-for-like replacement vehicle

02 · Replacement vehicle

Like-for-like replacement on credit hire

Where credit hire is appropriate (Lagden v O'Connor; Dimond v Lovell), the at-fault driver's insurer is responsible for placing you into a like-for-like replacement vehicle while yours is repaired or replaced. That means equivalent class, equivalent fuel type, equivalent transmission and equivalent practical capability - not a token economy car.

Every replacement placed in Hull is screened against any local Clean Air Zone, Low Emission Zone or congestion-charging scheme that applies, so the vehicle is usable on your normal route from day one. No additional charge to you.

  • Door-to-door delivery and collection
  • Equivalent class - saloon, SUV, van, taxi or PHV
  • Hire window matched to repair window so no gap
Credit hire details →

03 · Engineering & repair

Independent engineer, then PAS 125 / BSI-compliant repair

Before any repair starts we commission an independent engineer's report. The engineer is not on the at-fault insurer's panel and is not paid out of a cost-controlled budget - they assess the damage against full retail repair scope and your vehicle's pre-accident specification.

The repair itself runs through a partner repairer who works to PAS 125 / BSI standards, with a full audit log, manufacturer-approved parts where specified, and a structural integrity sign-off on Cat S retentions before the vehicle returns to the road.

  • Independent engineer, not the insurer's panel engineer
  • PAS 125 / BSI compliant approved partner repairers
  • Manufacturer-approved parts where specified
Engineer inspection →
Independent engineer inspecting an accident-damaged vehicle
Claims handling office workspace

04 · Insurer claims handling

We deal with the at-fault insurer; you do not

Once the file is open, every letter, schedule, evidence pack request, chase and counter-offer with the at-fault driver's insurer goes through us. You do not need to be on a recorded line, you do not need to draft a Section 170 statement yourself, you do not need to keep a chase calendar. We do.

Where the at-fault driver is uninsured or untraced, we route the claim through the Motor Insurers' Bureau under their 2017 Uninsured / Untraced agreements, with your separate written consent. Where injury is involved, we refer to an authorised legal partner - again only with your separate written consent.

  • Notification, evidence pack, schedule, chase, settlement
  • MIB routing for uninsured / untraced drivers
  • Separate, opt-in consent for any injury referral
Insurer claims →

How we help

Your Hull non-fault claim, in five steps

The first hour after a non-fault collision sets the evidential foundation for the whole claim. Open the file with us inside that hour and the rest runs to a predictable timetable.

  1. 01

    Hour 0-1

    Call us at the scene

    Make the scene safe, exchange details, photograph the layout and signals. Call us inside the first hour so we can dispatch recovery and start drafting evidence requests before CCTV retention windows expire.

  2. 02

    Hour 1-24

    We dispatch recovery

    A 24/7 recovery vehicle takes you and your car to a CCTV-monitored partner yard. We file the police report (if reportable) and lodge the council, county and National Highways disclosure requests inside the 14-day retention window.

  3. 03

    Day 1-3

    Independent engineer inspection

    We commission an independent engineer's report. Repair scope and like-for-like specification are evidenced before the at-fault insurer's first reserve is set, so the schedule is grounded on retail comparables, not auction prices.

  4. 04

    Day 3-14

    Replacement vehicle + repair

    You collect a like-for-like replacement screened against any local clean-air or low-emission scheme. Repair runs in parallel through a PAS 125 / BSI-compliant approved partner repairer. Or, on a total loss, retain Cat S/N salvage if you prefer.

  5. 05

    Week 4-12

    Settlement coordination

    We pursue the at-fault driver's insurer for the schedule (vehicle value, hire, storage, recovery, excess refund, loss of use). You pay nothing. Property damage typically settles in 6-18 weeks; injury referrals run on a separate consented track.

Why drivers in Hull choose us

Local-authority literate. Itemised. Insurer-friendly.

We are not a referral broker, a claims farm or a generalist national handler with a map pinned to the wall. We work Hull road-by-road, authority-by-authority, and we keep an evidence pack tight enough to defend on challenge.

"Two things matter on a non-fault claim: did you preserve the evidence in the first 72 hours, and is the schedule clean enough that the at-fault insurer cannot pick holes in it. The rest is just chase."- internal claims handling note, applied to every Hull file
4
Major routes covered
24/7
Dispatch in Hull
£0
Upfront cost
PAS 125
Repair compliance
14-31d
CCTV retention discipline
UK forces
Police protocol literate

Local-authority literate

We file CCTV and signal data disclosure with the right council, county, National Highways or police force inside the typical 14 to 31-day retention window - not a generic catch-all template.

Independent engineer, not insurer panel

Our engineers are not paid out of a cost-controlled insurer budget. They assess damage against full retail repair scope and your vehicle's pre-accident specification.

Itemised, transparent schedule

Every line - daily hire rate, storage day count, recovery distance, engineer's fee, repair scope items - is documented and disclosable on request. Nothing bundled into a 'claims handling fee'.

Direct insurer dialogue

We talk to the at-fault driver's insurer directly. No chase-by-email through a portal, no waiting weeks for a callback. The schedule moves on a defined cadence.

PAS 125 / BSI compliant repair

Approved partner repairers only. Manufacturer-approved parts where specified. Structural integrity sign-off on Cat S retentions. Full audit log on every job.

Salvage retention if you want it

Want to keep your car after a Cat S or Cat N total loss? We negotiate the deduction against the insurer's salvage agent's actual buy-back rate and coordinate the DVLA paperwork.

Ready when you are

Open your Hull non-fault claim in under five minutes.

Vehicle types we handle

Cars, vans and motorbikes across Hull

Different vehicle classes carry different evidential and recovery requirements. We adjust the playbook so the right specialist is on scene and the right insurer route is opened - whether you drive a private car, run a tradesperson's van or ride a motorbike across the East Yorkshire.

01

Cars

Non-fault private-car accidents in Hull, including rear-end shunts, junction collisions and motorway interaction with HGV freight on routes such as A63. Like-for-like replacement, engineer inspection and PAS 125 / BSI compliant repair.

Car claims →
02

Vans

Tradespeople and delivery drivers across East Yorkshire can lose hours per day a van is off-road. We prioritise quick recovery, like-for-like van replacement and tools / load handling on collection so you keep working.

Van claims →
03

Motorbikes

Specialist recovery for motorcycles in Hull, careful evidence capture for SMIDSY (Sorry Mate I Didn't See You) liability disputes, and consented injury referrals to authorised legal partners under UK GDPR Article 7.

Motorbike claims →

Frequently asked questions

Is the Humber Bridge tolled, and how does that affect my Hull claim?
Yes - the Humber Bridge is operated by the Humber Bridge Board and is tolled. The standard car toll is £1.50 each way, paid at the south-bank plaza. We factor the toll into mileage and recovery decisions where a vehicle has to move across the estuary, and keep toll receipts on file as disbursements. Incidents on the bridge are dealt with by the Board's own incident management, and CCTV requests go to the Board rather than Hull City Council or National Highways.
What is happening on the A63 Castle Street, and how does it affect collisions there?
The A63 Castle Street is the subject of a major National Highways upgrade - the headline feature being the grade-separation of the Mytongate junction, with Castle Street lowered into a cutting and a new public realm bridge built above. During the works phase the corridor operates under construction traffic management with reduced lane availability, contraflows and revised speed limits. Incidents are dealt with by National Highways. We lodge CCTV preservation requests inside 72 hours and keep the works traffic management plan on file when reconstructing liability.
Does Hull have a Clean Air Zone?
No - Hull does not operate a charging Clean Air Zone. The city's air quality plan was approved as a non-charging package focused on bus retrofits, signal optimisation and active travel, rather than the daily-charge model used in Birmingham, Bristol, Sheffield, Bradford or Newcastle/Gateshead. Replacement vehicles are not subject to any local emissions charge and we screen against the live position at the date of placement.
Who is the police force for Hull?
Humberside Police, the territorial force for both sides of the Humber Estuary - covering Hull, the East Riding, North Lincolnshire and North East Lincolnshire. Inside the city the force is organised into Hull North and Hull South Local Policing Areas. Non-injury reportable collisions are reported via the Humberside Police online Collision Reporting service.
Where will my vehicle be stored after a Hull collision?
At a CCTV-monitored partner yard inside the Hull boundary or just outside it on the A63/A1033 corridor, with recovery mileage kept low to support the storage and recovery line. Daily-logged secure storage with a photographic record on arrival and before release. Where the collision occurred on or near the Humber Bridge we route recovery to a north-bank yard to avoid round-trips across the toll.
What hospital will I be taken to after a serious Hull accident?
Hull Royal Infirmary on Anlaby Road is the city's main acute hospital and the primary A&E destination after a road traffic collision inside the Hull boundary. Castle Hill Hospital in Cottingham provides specialist cardiology, oncology and respiratory services and is generally not the primary A&E destination for collision casualties. The ambulance trust is Yorkshire Ambulance Service NHS Trust.
I had my accident on the Humber Bridge - which highway authority do I file CCTV requests with?
The Humber Bridge Board, a statutory body separate from both Hull City Council and East Riding of Yorkshire Council. The Board operates its own CCTV on the bridge deck and toll plaza. We lodge a preservation request with the Board inside 72 hours of intake, including the toll-plaza coverage which is often pivotal where the at-fault driver passed through the plaza shortly before or after the collision.
Liability for any road traffic collision remains subject to the at-fault driver's insurer's assessment and the available evidence. Replacement vehicle, credit hire, recovery, storage and repair support are subject to eligibility, the evidential record and reasonable need. We do not provide legal advice. Personal injury enquiries are referred only with your separate written consent to authorised legal or regulated partners. Information on this page about routes, regions and authorities is provided as general guidance and does not constitute legal, regulatory or insurance advice.
Talk to a real person

Start your Hull accident claimUK accident support, end-to-end.

The fastest way is to call. Or start the digital accident form and our team will pick it up. Available across England, Scotland & Wales.

Calls may be recorded for quality and compliance. We do not provide legal advice. Personal injury enquiries are referred only with your consent to authorised partners.

Visit our team

London office

124 City Road
London, EC1V 2NX

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Coverage
  • Phone & accident form24 / 7
  • Recovery dispatch24 / 7
  • Repair coordinationMon-Sat 8:00 - 18:00
  • SundaysEmergency only
45+UK cities
9vehicle types
GDPRcompliant
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