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Commercial vehicle · HGV driver
UK HGV-driver collisions sit inside a tight regulatory frame - EU 561/2006 driver-hours retained in GB, the digital and smart tachograph, the 35-hour Driver CPC periodic training cycle, the Working Time (Goods Vehicles) Regulations 2005, the operator's O-licence and OCRS, and the post-collision DVSA roadside stop. The replacement-vehicle and loss-of-earnings questions differ sharply between a PAYE-employed driver and a self-employed owner-driver through a personal service company. This page sets out the claim-side rules from the HGV-driver perspective - distinct from the car-driver perspective covered at /hgv-collision-claims.
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Make the scene safe under Highway Code rule 274 and treat the impact as a serious-energy event by default; an articulated combination weighs up to 44 tonnes and delayed spinal, head or internal injuries are common. Exchange details under section 170 of the Road Traffic Act 1988 and capture the operator's O-licence number, the tractor and trailer registrations, the operator's name and the operator's commercial-vehicle insurer. Preserve the digital tachograph vehicle-unit data (28-day retention) and the driver-card data (365-day retention) by performing a manual download before the cab returns to depot. Notify the operator, the operator's commercial-vehicle insurer and any Goods In Transit underwriter inside 24-48 hours. For an employed driver the employer normally redeploys onto another vehicle within hours and the claim is for loss of net earnings for any period the employer cannot redeploy. For a self-employed owner-driver, CityGrip places a Cat C or Cat C+E like-for-like replacement under Lagden v O'Connor credit hire while the property-damage claim moves. Higher-severity personal-injury claims sit outside the OIC portal and are referred to an SRA-regulated solicitor with separate written consent.
UK HGV-driver accident claims sit inside the heaviest commercial-vehicle band on the road. A Cat C rigid weighs up to 32 tonnes and a Cat C+E articulated combination up to 44 tonnes - energies that change the medical priority at the scene, the regulatory exposure on the operator's O-licence, the evidence preservation timetable on the tachograph and Driver CPC record, and the loss-of-earnings build on either a payslip or a personal-service-company accounts pack. This page is the HGV-driver perspective; the same collision viewed from the car-driver perspective is covered at /hgv-collision-claims. The voice is universal - PAYE employee or self-employed PSC owner-driver, urban distribution rigid or international articulated unit, refrigerated or tanker or curtainsider. The parent commercial-vehicle hub sits at /commercial-vehicle-accident-claims.
Category C covers rigid heavy goods vehicles over 3,500kg up to and including 32,000kg maximum authorised mass, with a trailer up to 750kg. Category C+E builds on Cat C to cover articulated combinations - tractor unit plus trailer - and rigid HGVs with a trailer over 750kg, up to a standard road maximum of 44,000kg gross combination weight. The two categories sit above Cat C1 (the 3.5t-7.5t large-van band covered at /large-van-accident-claims) and below special-vehicle categories like Cat H (tracked) or specific exemptions for plant. Acquisition is via the DVSA Module 1-4 LGV test sequence with a separate Driver CPC initial qualification and a separate medical examination on DVLA Form D4 signed off by a doctor, optician and medical examiner.
The D4 medical revalidation cycle matters on every HGV-driver file. The first medical is required at the point of first issue of the Cat C or Cat C+E entitlement. Revalidation is required every 5 years from age 45 to 65 and then annually from age 65. A lapsed medical at the moment of impact engages section 92 of the Road Traffic Act 1988 (driving with a notifiable medical condition) and section 87 (driving otherwise than in accordance with a licence) and is a stand-alone bar to insurer recovery. CityGrip records the date of the last D4 medical at file open and confirms the entitlement was current at the moment of impact. The medical question is independent of the fitness-to-drive question that follows the collision itself - the post- collision fit-note (Med 3) or occupational-health assessment is a separate document driving the loss-of-earnings calculation.
The Driver Certificate of Professional Competence is the periodic vocational training qualification every professional HGV driver must hold to drive for hire and reward. The regime requires 35 hours of approved periodic training every 5 years on top of the initial qualification, with the Driver Qualification Card (DQC) carried in the cab. The framework was introduced across the EU by the Vocational Training Directive 2003/59/EC and is retained in UK law post-Brexit. UK reform consultation in 2024-2025 has considered shorter modular hours, the possibility of a National Driver CPC running in parallel with the international scheme, and additional flexibility on the e-learning component. As at 2026 the 35-hour / 5-year baseline remains the operational position; any reform changes are tracked on the file at intake.
After a serious collision the Traffic Commissioner can open a conduct review under the Goods Vehicles (Licensing of Operators) Act 1995 that includes a Driver CPC suspension, and DVSA may require remedial training. The CPC question is independent of the underlying Cat C or Cat C+E entitlement and is run on its own diary on the file. CityGrip records the CPC card expiry at intake, evidences the qualification was current at the moment of impact, and routes any remedial training disclosure on the file. Where the driver's employer is the operator under review the disclosure pack covers both the operator's tachograph and walk-round records and the driver's CPC periodic training certificates from approved providers (RTITB, JAUPT-approved training centres). For the self-employed owner-driver the CPC sits with the driver, not with any engaging operator.
EU Regulation (EC) 561/2006 was retained in GB law by the Drivers' Hours and Tachographs (Amendment etc.) (EU Exit) Regulations 2019 (SI 2019/176) and continues to apply to every HGV driver carrying goods on a vehicle exceeding 3.5 tonnes maximum permissible mass. The headline limits are: a maximum daily driving period of 9 hours, extendable to 10 hours twice a week; a maximum weekly driving period of 56 hours and a maximum fortnightly driving period of 90 hours; a 45-minute break after 4.5 hours of driving, which may be split into a 15-minute break followed by a 30-minute break taken in that order; a daily rest of 11 hours, reducible to 9 hours up to three times between weekly rest periods; and a weekly rest of 45 hours, reducible to 24 hours subject to compensation in the following three weeks.
Where the journey is short-distance and entirely within GB, the GB domestic rules under the Transport Act 1968 may apply instead, with different limits - but for the vast majority of UK HGV journeys EU 561/2006 is the governing regime. The tachograph evidences compliance on every serious-collision file. A driver-hours breach is not in itself a civil cause of action, but where the tachograph shows the driver had exceeded the daily limit, missed a mandatory break or run a sequence of reduced rest periods, the breach is the single most damaging piece of evidence in a fatigue-related collision and can found vicarious-liability pleadings against the operator. CityGrip's day-one workflow is to write the preservation letter and confirm a fresh download before the cab returns to depot.
The digital tachograph has been mandatory on all goods vehicles over 3.5 tonnes first registered after 1 May 2006 under European type approval. Vehicle-unit data retains for at least 28 days on the vehicle and driver-card data retains for at least 365 days on the card. The smart tachograph 1st generation became mandatory for vehicles registered from 15 June 2019 and adds automatic GNSS position recording every three hours and DSRC remote enforcement read-out - DVSA traffic examiners can read the unit from a roadside gantry without the cab stopping. The smart tachograph 2nd generation became mandatory for new commercial vehicles over 3.5 tonnes engaged in international transport from 21 August 2023, adding location recording at border crossings, ferry and rail loading, and longer retention of certain event flags. A 2026 vehicle on a UK domestic route will most commonly run a 1st-generation smart unit; an international tractor unit registered from August 2023 will run a 2nd-generation unit.
The preservation workflow is the same across all three generations. On the day of the collision, before the cab moves to long-term storage or returns to depot, perform a manual download of the vehicle unit using the operator's downloader. Insert the driver card and download it to a separate file. Save both files against the collision date and the operator's reference. The post-incident DVSA roadside stop will check both. A missing or corrupted download is a recurring evidential gap that CityGrip closes at intake by writing the preservation letter to the operator inside 14 days. Where a 2nd-generation unit is fitted, the additional GNSS event log can independently evidence the exact location and time of any cross-border or ferry loading event relevant to the file.
The Working Time (Goods Vehicles) Regulations 2005 (SI 2005/639) are entirely separate from the EU 561/2006 driver-hours regime. The WT(GV)R apply to mobile workers performing road-transport activities covered by EU 561/2006 and set a 48-hour average weekly working-time limit over a 17-week reference period (extendable to 26 weeks by collective or workforce agreement), a 60-hour absolute weekly cap with no derogation, a 10-hour night-work limit and a 45-minute break after 6 hours of work (not driving). Working time includes driving, other work (loading, unloading, vehicle inspection, fuel stops, administrative paperwork) and periods of availability where the duration is known in advance - but not breaks and rest periods.
A fatigue-related HGV-driver collision file routinely pulls both records. A driver compliant on driving-hours under EU 561/2006 can still be in breach on working-time under WT(GV)R 2005 - and vice versa. The combined analysis is presented to the third-party insurer's recovery team in writing on the CityGrip file. The WT(GV)R record is normally held by the operator's transport manager alongside the tachograph download; for an agency-supplied driver the working-time record may sit with the agency rather than the operator and the disclosure letter is copied to both. The 60-hour absolute cap is the most strictly enforced of the WT(GV)R limits because it has no averaging derogation; the 48-hour average is the more commonly contested figure because the choice of reference period materially affects the analysis.
The operator (not the driver) holds the Goods Vehicle Operator's Licence under the Goods Vehicles (Licensing of Operators) Act 1995. Three classes exist: standard national (hire-and-reward inside GB), standard international (hire-and-reward across borders) and restricted (own-goods only, in connection with the operator's own trade or business). The Traffic Commissioner regulates the O-licence and has power under section 26 of the 1995 Act to suspend, curtail or revoke a licence and to disqualify the operator's transport manager. A serious collision is one of the most common triggers for a Public Inquiry, alongside repeated roadside prohibitions and persistent driver-hours infringements.
The Operator Compliance Risk Score is DVSA's traffic-light rating of operator compliance, scored on traffic and roadworthiness using roadside encounters, MOT histories, prohibitions issued, infringement reports and other regulatory contact. A defective tachograph, a brake or tyre prohibition, a missing operator-card insertion or an out-of-hours infringement found at the post-incident DVSA roadside stop can move the operator from green to amber, or amber to red, with consequences across the entire fleet - more frequent roadside checks, more searching enforcement and a higher likelihood of Public Inquiry referral. From the driver's perspective the regulatory exposure sits with the employer, but the driver's CPC and vocational entitlement can be drawn into the inquiry. The Public Inquiry transcript is itself a public document and frequently disclosable on the parallel civil claim.
After a serious HGV collision the police Roads Policing Unit normally calls DVSA traffic examiners to attend or to follow up at a designated check site. The roadside-stop pack covers a tachograph download (vehicle unit plus driver card), a vehicle-defect inspection including the brake performance test using a roller-brake tester or a Tapley decelerometer, the lighting test covering position lamps, indicators, brake lights and any conspicuity markings, the tyre inspection including tread depth and condition on every axle, the load-security check, an EU 561/2006 driver-hours analysis, a WT(GV)R 2005 working-time check, a Driver CPC card check, an O-licence check against the cab disc and an OCRS encounter record.
A defect or breach found at the stop feeds into the operator's OCRS and can prompt a prohibition notice - a PG9 immediate prohibition (vehicle cannot move from the scene) or a delayed prohibition allowing the vehicle to reach a place of repair - plus a fixed-penalty graduated deposit. The operator's daily walk-round defect check sheet, completed by the driver before the journey began, is a recurring disclosure target - a missing or perfunctory walk-round entry is heavily weighted against the operator. CityGrip's evidence pack supports the post-incident DVSA exchange - tachograph download timing, walk-round record, driver-card retention and the operator's preventive maintenance inspection schedule - so the regulatory file and the civil claim file rest on the same factual record.
The loss-of-earnings analysis on an HGV-driver file turns sharply on employment status. A PAYE-employed driver claims net earnings for any period the employer cannot redeploy. The evidence pack runs to 13 weeks of payslips covering basic, overtime, night-rate, trunking, weekend uplift and any contractual bonus; the latest P60 and any P11D; a confirmation letter from the employer's HR or payroll function stating the daily contractual rate, the agreed shift pattern and the period the driver was unable to work; a fit-note (Med 3) or hospital discharge summary; and any Statutory Sick Pay or contractual sick-pay record because contractual SSP is not deducted from a third-party recovery but actual losses are.
A self-employed HGV driver typically trades through a personal service company (PSC), invoicing the agency or end-client and drawing remuneration as a mix of salary and dividend. The loss-of-earnings claim is built on net trading profit attributable to the driver's working time, not on payslip net pay. The evidence pack runs to 8-13 weeks of invoices and dispatch records, the company's bank statements, expense ledgers (fuel, accommodation, Class 1A NICs, accountancy, insurance), the most recent statutory accounts and corporation-tax computation and the driver's HMRC SA302. The Off-payroll Working Rules under Chapter 10 of Part 2 of ITEPA 2003 - inserted by Schedule 1 to Finance Act 2020 and commonly called IR35 - determine whether the agency or end-client should have been operating PAYE on the engagement. An IR35-determined engagement looks more like an employee for the loss-of-earnings analysis, with deemed-employment income recorded rather than dividend income. CityGrip records the IR35 status determination statement (SDS) on the file at intake so the loss-of-earnings calculation runs on the correct methodology from day one.
03
Section 3 of the walkthrough.
The replacement-vehicle question splits cleanly on employment status. For the employed HGV driver the question sits with the employer - the operator's fleet insurer or self-insured pool will respond and the driver is normally redeployed onto another vehicle within hours. The driver's claim is for any period of loss of earnings the employer cannot redeploy through. The employer's own claim against the at-fault driver's commercial-vehicle insurer covers the vehicle damage, recovery and storage, and is separate from the driver's personal-injury or loss-of-earnings claim.
For the self-employed owner-driver the replacement question is the credit-hire question. Under Lagden v O'Connor [2003] UKHL 64 the impecunious non-fault driver may recover the full cost of a credit-hire replacement vehicle; under Bee v Jenson [2007] EWCA Civ 923 the principle extends to commercial vehicles and the non-impecunious claimant where the replacement is reasonably required to mitigate trading loss. The like-for-like specification on an HGV-driver file is not just "a tractor unit" - it must match the licence category (Cat C or Cat C+E), the tachograph and Driver CPC fitment, any specialist equipment (ADR for hazardous goods, refrigerated trailer, tipper body, hook-lift, tail-lift, mounted crane) and the operator's existing O-licence margin so the replacement can be operated lawfully. CityGrip confirms the licence category, the operator-margin position and the specialist-equipment specification before despatch - a non-conforming replacement is the most common opening avoidance argument from the at-fault insurer's recovery team and is closed off in writing at file open.
HGV-involved collisions are one of the highest-energy patterns on UK roads and a Cat C or Cat C+E driver involved in a serious collision can produce - or suffer - catastrophic outcomes. A seriously injured HGV driver (fracture, head injury, polytrauma, spinal injury or post-traumatic stress symptoms) sits outside the Civil Liability Act 2018 small-claims regime and the Official Injury Claim portal; the personal-injury claim proceeds through an SRA-regulated solicitor on the standard fast-track or multi-track route. CityGrip refers the personal-injury element to an SRA-regulated panel solicitor on the customer's separate, explicit written consent - never bundled with the property claim, in line with FCA Consumer Duty (PRIN 2A) and CMCOB 6 / CMCOB 7.
Where another road user is killed or seriously injured and the HGV driver is the at-fault party, criminal proceedings under section 1 (causing death by dangerous driving), section 2 (dangerous driving), section 2B (causing death by careless driving) or section 2C (causing serious injury by careless driving) of the Road Traffic Act 1988 may run alongside the civil claim. Section 86 of the Police, Crime, Sentencing and Courts Act 2022 uplifted the maximum sentence for the section 1 offence to life imprisonment for offences committed on or after 28 June 2022. The Sentencing Council Guideline for causing death or serious injury by careless or dangerous driving structures the sentencing exercise. The civil and criminal files run on parallel timetables - civil limitation is 3 years for injury and 6 years for property; the criminal-investigation timetable is set by the Crown Prosecution Service and the police-investigating officer.
Each linked page deepens one part of the HGV-driver claim picture. The commercial-vehicle hub at /commercial-vehicle-accident-claims is the parent page. The car-driver perspective on the same collision is at /hgv-collision-claims. The owner-driver siblings concurrently shipping in this wave - landscaper van, mobile mechanic, multi-drop courier - share the IR35-and-credit-hire workflow with this page applied to different vehicle classes. The forthcoming deep-dive pages on Driver CPC, tachograph and commercial-vehicle insurance pick up specific evidence points raised here.
The parent commercial-vehicle hub covering vans, HGVs, tippers, refrigerated transport and specialist plant.
Top-level UK car accident claim hub - the cross-vertical reference point for the non-fault driver workflow.
End-to-end non-fault claim coordination - recovery, storage, engineer, credit hire, repair and onward solicitor referral.
Concurrent wave-5 owner-driver sibling - tipper-bodied landscaping vans, towing trailers and depot-yard incidents.
Concurrent wave-5 owner-driver sibling - mobile-mechanic van, tool inventory and roadside-recovery patterns.
Concurrent wave-5 owner-driver sibling - DPD, UPS, Royal Mail, Evri, Amazon Flex multi-drop sub-contractor claim profile.
Complementary cross-vertical - the same collision viewed from the car-driver perspective, covering DVS, jackknife and swing-out patterns.
Existing wave-2 sibling - the lighter commercial-vehicle band sitting immediately below the HGV threshold.
Forthcoming sibling - the wider LGV (Large Goods Vehicle) driver perspective covering Cat C1 and Cat C combined.
Forthcoming deep-dive - Driver CPC suspension, periodic training delays and Traffic Commissioner conduct review.
Forthcoming deep-dive - digital tachograph and smart tachograph 2nd-generation evidence preservation on UK HGV files.
Forthcoming deep-dive - the commercial-vehicle motor policy, hire-and-reward layer, fleet excess and Goods In Transit recovery.
Ranking factors
The six factors that distinguish a strong UK HGV-driver claim from a weak one. Adapted from the universal commercial-vehicle factors with HGV-driver-specific evidence (tachograph preservation across vehicle unit and driver card, Driver CPC continuity through any conduct review, OCRS impact on the operator, EU 561/2006 and WT(GV)R 2005 fatigue analysis, PAYE vs IR35 employment-status determination, and like-for-like credit hire for the self-employed owner-driver). CityGrip handles each file on a claim-by-claim basis, not by scenario template.
Vehicle-unit tachograph data retains for at least 28 days under EU Regulation (EC) 561/2006 (retained in GB); driver-card data retains for at least 365 days. A written preservation letter to the operator inside 14 days, plus a manual download of the vehicle unit and driver card on the day of the collision, locks the evidence base before any rolling overwrite. A 2nd-generation smart tachograph fitted to a 2023-or-later international unit captures additional GNSS location records at border crossings, ferries and rail loading. CityGrip's day-one workflow on an HGV-driver file is to write the preservation letter and to confirm a fresh download before the cab returns to depot.
EU Regulation (EC) 561/2006 retained via SI 2019/176; Commission Implementing Regulation (EU) 2016/799; gov.uk/government/news on smart tachograph 2nd generation 21 August 2023 commencement
The 35-hour-every-5-years Driver CPC periodic training requirement is the live UK position in 2026, retained from Directive 2003/59/EC with 2024-2025 reform consultation underway. A serious collision can trigger a Driver CPC suspension as part of a Traffic Commissioner conduct review under the Goods Vehicles (Licensing of Operators) Act 1995. CityGrip records the CPC card expiry at intake, evidences the qualification was current at the moment of impact, and routes any remedial training disclosure onto the file. The CPC question is independent of the underlying licence category and runs on its own diary.
gov.uk/become-lgv-pcv-driver/driver-cpc; Directive 2003/59/EC retained in GB
The DVSA Operator Compliance Risk Score is the operator's risk rating, scored on traffic, roadworthiness and tachograph compliance. A defective tachograph, a brake or tyre prohibition, a driver-hours infringement or a missing operator-card insertion found at the post-collision roadside stop can move the operator from green to amber, or amber to red, with consequences across the entire fleet. A Red-band operator faces more frequent checks and a higher likelihood of a section 26 Public Inquiry before the Traffic Commissioner. From the driver's perspective the regulatory exposure sits with the employer - but the driver's CPC and the driver's vocational entitlement can be drawn into the inquiry.
DVSA OCRS framework; Goods Vehicles (Licensing of Operators) Act 1995 s.26; gov.uk/government/publications/operator-compliance-risk-score
A fatigue-related HGV collision file routinely runs two parallel analyses: the EU 561/2006 driver-hours analysis (9-hour daily / 56-hour weekly / 90-hour fortnightly limits, the 45-minute break after 4.5 hours, the 11-hour daily rest) and the WT(GV)R 2005 working-time analysis (48-hour average weekly working time over a 17- or 26-week reference period, 60-hour absolute cap, 10-hour night limit). A driver compliant on driving-hours can still be in breach on working-time and vice versa. CityGrip pulls both records together and presents the combined analysis to the third-party insurer's recovery team in writing.
EU Regulation (EC) 561/2006; Working Time (Goods Vehicles) Regulations 2005 (SI 2005/639); DVSA driver-hours enforcement guidance
The loss-of-earnings analysis on an HGV-driver file turns on employment status. A PAYE-employed driver claims net earnings for the period the employer cannot redeploy, evidenced by 13 weeks of payslips, the P60, the P11D and a payroll-function confirmation. A self-employed owner-driver trading through a personal service company claims net trading profit, evidenced by invoices, dispatch records, company accounts, the SA302 and the IR35 status determination statement under Chapter 10 of Part 2 of ITEPA 2003 (as inserted by Finance Act 2020 Schedule 1). CityGrip records the status determination at intake so the loss-of-earnings calculation runs on the correct methodology from day one.
Finance Act 2020 Schedule 1; Chapter 10 of Part 2 of ITEPA 2003; gov.uk/government/publications/off-payroll-working-rules-ir35
A self-employed HGV owner-driver whose tractor unit or rigid is off the road after a non-fault collision is entitled to like-for-like credit hire under Lagden v O'Connor [2003] UKHL 64 and Bee v Jenson [2007] EWCA Civ 923. Like-for-like on an HGV file means a vehicle that matches the licence category (Cat C or Cat C+E), the tachograph and Driver CPC fitment, any specialist equipment (ADR, refrigeration, tipper, hook-lift, crane, tail-lift) and the operator's existing O-licence margin so the replacement can be operated lawfully. An employed driver does not claim replacement vehicle - the employer's policy responds.
Lagden v O'Connor [2003] UKHL 64; Bee v Jenson [2007] EWCA Civ 923; bailii.org
Step one keeps the driver safe and meets the serious-energy default that any HGV-involved impact warrants. Step two meets the section 170 RTA 1988 duty and captures the operator-side evidence - O-licence number, tractor and trailer registrations, transport manager and commercial-vehicle insurer. Step three preserves the tachograph and Driver CPC record before any rolling overwrite cycle. Step four brings the operator, the commercial-vehicle insurer and the Goods In Transit underwriter into the file. Step five places the replacement- vehicle question on the correct track - employed vs self-employed owner-driver. Step six documents earnings on the correct methodology (payslip pack for PAYE, accounts pack with IR35 status determination for owner-drivers) and routes any personal-injury claim to the OIC portal or an SRA-regulated solicitor on separate written consent.
Step 1
Make the scene safe and treat the energy of the impact as serious by default
Stop, set hazards and check yourself, any passenger, the other driver and any third parties for injury. Treat any HGV-involved collision as a serious-energy event - a loaded articulated combination weighs up to 44 tonnes, and even a low-speed shunt or a swing-out impact can produce delayed spinal, head or internal injuries. If in doubt dial 999 and accept ambulance assessment at the scene. On a motorway or All Lane Running stretch do not exit the cab into a live lane; stay belted in with hazards on, dial 999 and follow National Highways instructions. Note the marker-post number on the verge - this is what the National Highways control room and the police Roads Policing Unit use to fix your location. Preserve the load and any spilled cargo so the DVSA load-security check at the roadside stop is uncontested.
Step 2
Comply with the Road Traffic Act 1988 section 170 duty to stop and exchange details
Section 170 RTA 1988 requires every driver involved in a road traffic collision to stop at the scene and exchange names, addresses, vehicle registrations and insurer details with any person reasonably requiring them. Where injury has occurred, where details cannot be exchanged at the scene, or where a listed animal under s.170(8) is hurt, the collision must be reported to the police as soon as reasonably practicable and in any event within 24 hours. From the HGV driver capture the operator's O-licence number from the disc in the windscreen, the tractor-unit registration, the trailer's separate plated registration where the unit is articulated, the operator's name and trading address, the operator's nominated transport manager and the operator's commercial-vehicle insurer detail printed on the cab paperwork. Note the load description and any ADR class on the orange Kemler plate where carried.
Step 3
Preserve tachograph and Driver CPC evidence before the next overwrite cycle
Vehicle-unit tachograph data is retained for at least 28 days under EU Regulation (EC) 561/2006 retained in GB; driver-card data is retained for at least 365 days. Before the cab moves to long-term storage or returns to depot, perform a manual download of the vehicle unit using the operator's downloader (most fleets run weekly or daily download cycles automatically). Insert the driver card and download it to a separate file. Save both files against the collision date and the operator's reference. Photograph the Driver CPC card in the cab document wallet to evidence the qualification was current at the moment of impact. The post-incident DVSA roadside stop will check both, and a missing or corrupted download is a recurring evidential gap that CityGrip closes at intake.
Step 4
Notify the operator, the operator's commercial-vehicle insurer and any goods-in-transit underwriter
Notify the O-licence holder immediately via the in-cab incident line or the transport manager. The operator's commercial-vehicle insurer must be notified inside the period set by the policy (typically 24 to 48 hours under standard fleet wording). Where goods were on board, separately notify the Goods In Transit (GIT) underwriter - GIT is normally a discrete policy from a specialist underwriter. For a self-employed owner-driver, notification of your own hire-and-reward motor insurer is the same workflow, with a copy to your agency or end-client so the contract status is preserved. Provide the policy number, the plate weight, the operator name, the vehicle and trailer registrations, the GIT certificate number and a brief factual narrative. Do not give a recorded statement to a third-party insurer's recovery team without CityGrip review.
Step 5
Place the vehicle replacement question - employed vs self-employed owner-driver
For an employed HGV driver the replacement-vehicle question sits with the employer - the operator's fleet insurer or self-insured pool will respond and the driver is normally redeployed onto another vehicle within hours. The driver's claim is for any period of loss of earnings the employer cannot redeploy through. For a self-employed owner-driver the replacement question is the credit-hire question: under Lagden v O'Connor [2003] UKHL 64 and Bee v Jenson [2007] EWCA Civ 923 the owner-driver is entitled to a like-for-like replacement Cat C or Cat C+E vehicle (matching tachograph and CPC fitment, ADR or refrigeration where the original carried it, and operator-licence margin) while the property-damage claim moves. CityGrip confirms the licence category and the operator-margin position before despatch.
Step 6
Document earnings - payslips, SA302, company accounts, IR35 status - and route any injury claim
For an employed driver, pull 13 weeks of payslips covering basic, overtime, night-rate, trunking, weekend uplift and contractual bonus, the latest P60, any P11D and a confirmation letter from the employer's HR or payroll function stating the daily contractual rate. For a self-employed owner-driver, pull 8-13 weeks of invoices and dispatch records, the company's bank statements, the most recent statutory accounts and corporation-tax computation, the driver's HMRC SA302 and the IR35 status determination statement from the engager. For soft-tissue injury under £5,000 in general damages, the personal-injury claim runs through the Official Injury Claim portal under the Civil Liability Act 2018 and the Whiplash Injury (Amendment) Regulations 2025 (SI 2025/615). Higher-severity injuries are referred to an SRA-regulated panel solicitor with separate written consent - never bundled.
UK HGV driver accident management - Cat C rigid and Cat C+E articulated. Tachograph and Driver CPC preservation inside 14 days, EU 561/2006 and WT(GV)R 2005 fatigue analysis, OCRS-aware operator dialogue, PAYE or IR35 owner-driver loss-of-earnings build, like-for-like Cat C / Cat C+E replacement under Lagden v O'Connor for the self-employed owner-driver, PAS 43 recovery, independent-engineer line-item valuation, and onward SRA-regulated solicitor referral on separate written consent where the injury warrants it. CityGrip Accident Claims (Citygrip LTD).
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