UK cities
Direct coverage
Collision type - fog driving
UK fog-driving collision management. Highway Code rules 234, 235 and 236, the 100 metre visibility threshold for fog lamps under regulation 27 of the Road Vehicles Lighting Regulations 1989, motorway Variable Message Sign FOG warnings and mandatory variable speed limits under section 17 of the Road Traffic Regulation Act 1984, fog-cluster corridors on the M5 Almondsbury, M6 Shap, M62 Saddleworth, M40 Banbury and A1(M) haar sections, multi-insurer chain-reaction files under rule 126, OIC portal eligibility for soft-tissue whiplash and SRA-regulated solicitor referral for catastrophic-injury cases.
UK response
Recovery dispatch and live claim handlers, 365 days a year.
UK cities
Direct coverage
Response
First contact SLA
Cost
Upfront to driver
A UK fog driving accident claim is any road-traffic collision claim in which reduced visibility was the precipitating condition. The defining legal frame is Highway Code rules 234, 235 and 236 - fog lights on below 100 metres visibility, fog lights off when visibility improves, and a duty to slow down to a speed that allows stopping within the distance the driver can see to be clear. The 100 metre threshold is the figure under regulation 27 of the Road Vehicles Lighting Regulations 1989 (SI 1989/1796); the same figure is the rule 126 stopping distance for 70mph. Fog files cluster on identifiable UK motorway corridors - the M5 Almondsbury / Severn Estuary fog basin, the M6 Shap, the M62 across Saddleworth Moor, the M40 around Banbury and the A1(M) haar corridor - and frequently produce multi-vehicle chain-reaction pile-ups. Soft-tissue whiplash claims under 24 months run through the OIC portal under the Civil Liability Act 2018 tariff as uplifted by SI 2025/615; serious-injury and fatality claims sit outside the portal and are referred to an SRA-regulated solicitor with the customer's separate written consent.
Fog is the highest-impact reduced-visibility condition on UK roads. It compresses the driver's look-ahead window inside the rule 126 stopping distance at motorway speeds, it triggers the largest chain-reaction pile-ups in the UK collision record, and it engages a specific cluster of statute and Highway Code rules that the file has to be built against from day one. The starting points are rule 234 (fog lights on below 100 metres visibility), rule 235 (fog lights off when visibility improves) and rule 236 (slow down, increase the gap, avoid braking suddenly). The supporting frame is regulation 27 of the Road Vehicles Lighting Regulations 1989 (SI 1989/1796), section 17 of the Road Traffic Regulation Act 1984 for mandatory motorway Variable Message Sign speed limits, and the Motorways Traffic (England and Wales) Regulations 1982. Fog files cluster on identifiable UK corridors - the M5 Almondsbury / Severn Estuary fog basin, the M6 Shap fells, the M62 across Saddleworth Moor, the M40 Banbury low-valley section, and the A1(M) and M1 east-coast haar corridors - and the file has to be built fast before the visibility evidence is lost.
The starting point for any UK fog-collision analysis is the three-rule cluster in the Highway Code that deals with driving in fog. Rule 234 requires drivers to use dipped headlights or front fog lights where visibility is seriously reduced - operationally where visibility drops below 100 metres (328 feet), the legal threshold under regulation 27 of the Road Vehicles Lighting Regulations 1989. Rule 235 requires drivers to switch fog lights OFF once visibility improves; leaving them on in clear conditions dazzles other drivers and obscures brake lights at distance, and is an offence under regulation 27 RVLR 1989 punishable by fixed penalty notice under section 42 of the Road Traffic Act 1988. Rule 236 sets the general fog driving duty: slow down, be able to stop within the distance you can see to be clear, increase the gap to the vehicle in front, avoid braking suddenly, use windscreen wipers and demisters as needed and avoid hanging on the rear lights of the vehicle in front as a false sense of security.
The three rules engage on every fog-collision file. The trigger vehicle is judged on whether it complied with rule 236 - slowed to a speed that allowed stopping within the visible distance. The following drivers are judged on the same standard plus rule 126 stopping distance. The struck vehicle on the hard shoulder is supported by rule 234 if its hazard lights and fog lamps were correctly engaged. All three rules are admissible under section 38(7) of the Road Traffic Act 1988 to establish liability in any civil proceedings. The Body Control Module (BCM) record of headlight and fog-lamp status at the time of impact is admissible engineer evidence on whether rule 234 was complied with - a point CityGrip preserves through the recovery operator before the bodyshop disturbs the loom.
The 100 metre figure is not a Highway Code invention. It is the operational threshold under regulation 27 of the Road Vehicles Lighting Regulations 1989 (SI 1989/1796), the construction and use regulation that governs the lawful use of front and rear fog lamps on UK roads. The regulation permits fog lamps to be used only when visibility is seriously reduced; below 100 metres they may be switched on, above 100 metres they must be switched off again. Regulations 25 and 26 of the same instrument set the construction, fitment and aiming requirements for front and rear fog lamps - front fog lamps must be matched in pairs and aimed low, rear fog lamps must not be brighter than the brake lights and must be wired so they cannot be left on inadvertently when the engine is restarted. Failure to comply with reg. 27 is an offence under section 42 of the Road Traffic Act 1988, punishable by a fixed penalty notice of £100.
The 100 metre figure is no accident. It coincides closely with the rule 126 stopping distance for 70mph in good conditions (96 metres) - meaning that the moment visibility falls below that band, a driver at the national motorway speed limit is inside their own stopping distance the moment a hazard becomes visible. The rule 236 duty to slow to a speed that allows stopping within the visible distance is therefore not advisory - it is the only way to satisfy rule 126 at the same time. In practice, on a dense-fog motorway at 30 to 40 metres visibility, motorway speeds of 30 to 40mph are the only speeds compatible with the stopping-distance duty, regardless of the national speed limit signed for the carriageway. The Met Office hourly observation record establishes the visibility band on the file; the BCM record establishes the driver's lighting compliance.
National Highways operates the Variable Message Sign (VMS) network on the strategic road network and routinely displays advisory FOG warnings together with reduced speed limits in fog conditions. The signs are operated centrally from the National Traffic Operations Centre and the regional control rooms, drawing on Met Office data, on-road weather stations and gantry-mounted visibility sensors. Where the speed limit is displayed inside a red ring on the gantry, it is a mandatory speed limit under section 17 of the Road Traffic Regulation Act 1984 and the Motorways Traffic (England and Wales) Regulations 1982 (SI 1982/1163), and exceeding it is a speeding offence under section 89 of RTRA 1984. Advisory speed limits without the red ring are not directly enforceable as speeding offences but a driver who ignored them and was subsequently involved in a collision will struggle to defend a rule 236 breach in civil proceedings.
For the claim file, the VMS activation log is a primary source. It records the time the FOG warning was set, the time the speed limit was activated, the variable limits displayed and the time each was removed. The log is obtainable from National Highways under a Freedom of Information request and is normally available inside the 14-day gantry-CCTV retention window. CityGrip sends the preservation request and the FOI request on every motorway fog file at intake - together with the request for the gantry CCTV footage from the relevant cameras. The pairing of a Met Office visibility record with a VMS activation log and a driver-side dashcam clip produces a three-way evidence base for the apportionment under rule 126 and rule 236.
Fog clusters on a small number of identifiable UK motorway corridors. The M5 between Junction 16 (Almondsbury) and Junction 17 (Cribbs Causeway) sits in the Severn Estuary fog basin and carries a long-standing fog reputation - the Severn-side micro-climate produces dense radiation fog at dawn in autumn and winter and advection fog where warm Atlantic air meets the cool estuary in spring. The M6 Shap section, the highest point on the M6 in Cumbria, sees high-altitude orographic fog where the prevailing westerly cloud base drops to road level; the section also carries a heavy snow and ice risk in winter. The M62 across Saddleworth Moor - the highest motorway section in England - sees hill fog and orographic cloud that can drop from dry to dense fog in minutes. The M40 between Banbury and Oxford crosses low-lying Oxfordshire valleys prone to radiation fog at dawn in autumn and winter, and the M40 has the additional feature of long straight sections where fog can extend for many kilometres without a break.
On the east coast, the dominant fog is haar - North Sea sea fog rolling inland off the cool North Sea waters when warm continental air passes over them in late spring and summer. On the strategic road network the A1(M) through Yorkshire and the North East, the M1 around Leeds and Sheffield, the A19 in County Durham and the A1 in Northumberland are the recognised haar-exposed corridors. The A66 trans-Pennine route sees fog and snow in equal measure in winter and is a recurring location for adverse-weather incidents. South West fog patterns also catch the M4 in the Severn Bridge approaches and the A30 and A38 through Cornwall and Devon; in Wales the M4 in the approaches to the Brynglas Tunnels and the A55 along the North Wales coast each carry fog risks at particular times of year. Pembrokeshire and west Wales see Irish Sea sea fog rolling in off the Atlantic from time to time, particularly on the A40 and the A48.
The classic fog collision pattern is the multi-vehicle chain-reaction pile-up. A chain forms in dense fog as following drivers fail to anticipate the stationary or slow-moving vehicles ahead under rule 236; the chain grows quickly as further drivers arrive at motorway speeds and join the back. The M5, M6, M62 and M40 corridors carry the highest historical incidence of fog pile-ups. Liability is apportioned across the trigger and the following drivers under rule 126 stopping-distance principles, with each insurer on cover for its own driver and the inter-carrier subrogation settled under Part VI of the Road Traffic Act 1988 and the Pre-Action Protocol for Personal Injury Claims. For the detailed multi-insurer dynamic, the lateral multi-vehicle pile-up claims page carries the full analysis; the fog page focuses on the visibility evidence that drives the apportionment.
The apportionment is rarely a clean 100-0 split. The typical county-court and inter-insurer settlement runs as a graduated split - the trigger taking the largest share where it lost control or struck a stationary obstacle in conditions it should have anticipated, the middle of the chain sharing liability where each driver failed to keep an adequate gap under rule 126, and the rear of the chain joining by failing to anticipate the stationary or slow-moving vehicles ahead. The rear-end presumption applies - a driver who runs into the back of a stationary or slowing chain has prima facie failed to keep a safe stopping distance - but the presumption can be rebutted in fog where the chain appeared suddenly in conditions that made avoidance impossible. The rebuttal is narrow and turns on the visibility band recorded on the Met Office observation and the gantry CCTV.
The Met Office National Severe Weather Warning Service issues fog warnings on the same yellow / amber / red scale as wind, rain and snow warnings. Yellow warnings cover localised fog that may cause travel disruption; amber warnings cover more widespread and persistent fog likely to cause significant disruption and elevated road-traffic risk; red warnings are rare for fog and reflect a risk of widespread danger to life. Warnings are issued at lead times of up to seven days and are updated as the forecast evolves. The warnings carry no direct statutory force - a driver who chose to travel in a red-warning area is not in breach of statute by that choice alone - but they are evidence on the file.
The principal value of the Met Office warning on a fog-claim file is corroborative. The warning confirms the conditions recorded in the Met Office hourly observation for the nearest weather station, which is the authoritative record of visibility at the time and location of the incident. An insurer faced with a contributory-negligence argument against a non-fault driver can use the warning as evidence of imputed knowledge of the conditions - though the argument runs better in journey-cancellation terms (the claimant should not have set out) than in driving-conduct terms once the journey was under way. An at-fault driver's denial of dangerous conditions is, conversely, defeated quickly by the pairing of a yellow or amber warning with a Met Office observation showing visibility below 100 metres at the location of the incident.
FOG
Section 3 of the walkthrough.
Fog files that present at intake cluster around four scenarios. The fog-triggered chain rear-end is the classic - a chain forms in dense fog as drivers fail to slow under rule 236 and the chain runs through three, five, ten or more vehicles before HATO can bring a rolling-block stop. The hard-shoulder strike is the second pattern - a vehicle stopped on the hard shoulder or in an emergency refuge area is struck by a following driver who failed to see it in time because of visibility, fog-lamp non-use or hazard-light non-use. The slip-road entry-into-fog-bank pattern is the third - a driver joining a motorway from a clear approach road enters a fog bank on the slip road and runs into the back of slow-moving or stationary traffic on the main carriageway. The isolated fog-patch A-road scenario is the fourth - a driver on an otherwise clear A-road runs into a localised fog patch (typically in a low valley or river-fringe section) and strikes a vehicle ahead at the road speed appropriate to the clear approach.
Each scenario has its own evidence pattern. The chain rear-end turns on the gantry CCTV, the VMS log and the Met Office hourly observation; the hard-shoulder strike turns on the fog-lamp and hazard-light status of the stationary vehicle (BCM data) and the visibility band on the gantry footage; the slip-road entry turns on the corridor weather record and the driver-side dashcam recording the transition from clear to fog; the isolated A-road patch turns on the local Met Office station record and any witness or third-party dashcam from a vehicle further forward. CityGrip records the scenario at intake so the right evidence chain runs from day one. The damage and injury profile varies - chain rear-end events at motorway speeds produce a recurring catastrophic-injury and fatality profile; hard-shoulder strikes are similar; slip-road entries are typically moderate; isolated A-road patches sit inside the OIC portal soft-tissue tariff for the most common injury values.
The fog-collision evidence base sits on five pillars. First, the Met Office hourly observation for the nearest weather station, available on request and admissible as the authoritative record of visibility at the time and location of the incident. Second, the National Highways VMS activation log, obtainable on a Freedom of Information request and recording the FOG warning and any mandatory or advisory variable speed limit set on the corridor at the time of the incident. Third, the gantry CCTV footage from the National Highways cameras on the corridor, retained for around 14 days and preserved on written preservation request inside that window. Fourth, the driver-side dashcam clip from any vehicle in the incident - the single most reliable record of the visibility band and the impact sequence. Fifth, the vehicle Body Control Module (BCM) record, which logs headlight and fog-lamp status at the time of impact and is admissible engineer evidence on rule 234 compliance.
The five pillars work together. A Met Office record showing visibility of 60 metres, a VMS log showing a FOG warning and a 40mph mandatory variable speed limit, gantry CCTV showing the impact sequence, a dashcam clip showing the impact moment and a BCM record showing the fog lamps engaged form a single evidence base that defeats most defended positions. The converse is the most common fog-claim defendant problem - a driver whose BCM record shows fog lamps were not engaged at the time of impact in conditions a Met Office record shows were below 100 metres visibility faces a rule 234 breach that will pull the apportionment heavily against them. CityGrip instructs the engineer to download the BCM data before the bodyshop disturbs the loom and pairs it with the Met Office and VMS records before the at-fault insurer sets its first reserve.
Soft-tissue whiplash fog-collision claims under 24 months sit inside the OIC portal under the Civil Liability Act 2018 small-claims regime. The whiplash tariff that applies in 2026 is the uplifted tariff under the Whiplash Injury (Amendment) Regulations 2025 (SI 2025/615) for accidents on or after 31 May 2025. The bands run from a few hundred pounds for sub-three-month soft-tissue injury to around four thousand pounds for the most serious band of fifteen to twenty-four months, with a modest uplift where the injury significantly affects the claimant's function. The tariff covers the pain-suffering-and-loss-of-amenity component only - financial losses (earnings, treatment, vehicle damage, credit hire) are claimed separately and are not capped by the tariff. The Official Injury Claim portal at officialinjuryclaim.org.uk handles these claims under the £5,000 small-claims-track threshold.
Serious-injury and fatality fog-collision claims sit outside the portal. Fog pile-ups at motorway speeds produce a recurring catastrophic-injury profile - spinal cord injury, traumatic brain injury, multiple fractures, amputation, fatality - that the portal is not designed to handle. Such claims are referred by CityGrip to an SRA-regulated solicitor with the customer's separate written consent recorded on file under CMCOB 6 and CMCOB 7, with the referral arrangement disclosed in writing under CMCOB 4.3.1R(1A) and the referral-fee position made explicit. The limitation period for personal injury under section 11 of the Limitation Act 1980 is three years from the date of the accident or the date of knowledge. Fatal Accidents Act 1976 dependency claims and Law Reform (Miscellaneous Provisions) Act 1934 estate claims apply where the collision was fatal. CityGrip does not handle catastrophic-injury work in-house - every such file is referred to a regulated solicitor and the customer's choice is recorded in writing.
This fog driving page sits below the collision-types hub and alongside the other adverse-weather and at-scene scenario pages. The parent hub covers the universal evidence flow; the lateral pages cover the adjacent at-scene patterns where the same statutory frame applies but the rules engaged shift.
Parent and top-level hubs:
Master hub for UK collision scenarios - the parent page to this fog-driving sub-page.
Top-level UK car accident claim hub covering the entire non-fault driver workflow.
End-to-end non-fault claim coordination - recovery, storage, engineer, credit hire and repair.
Lateral collision-type pages:
Cold-weather collisions - black ice, snow, freezing fog and the rule 228-237 winter driving duties.
Carriageway-defect claims under section 41 of the Highways Act 1980 and the section 58 defence.
EV-specific collision claims - high-voltage isolation, battery-pack inspection and like-for-like EV replacement.
Strategic road network collisions, HATO involvement, smart-motorway recovery and lane-closure protocols.
Chain-reaction apportionment under rule 126, fog and spray triggers and multi-insurer files.
Following-driver presumption under rule 126, the most common single-event fog-collision trigger.
Ranking factors
The six factors that distinguish a strong UK fog-collision claim from a weak one. Visibility evidence is the file: the Met Office hourly observation, the National Highways VMS activation log, the gantry CCTV inside the 14-day window, the driver-side dashcam clip and the Body Control Module fog-lamp record all turn on time-sensitive preservation. CityGrip handles each on a claim-by-claim basis.
Fog files turn on the visibility record. Met Office hourly observation for the nearest weather station, dashcam clips backed up before the camera loops, contemporaneous photographs of the fog density against visible street furniture and the National Highways VMS activation log for the corridor at the time of the incident are all time-sensitive. The Met Office record is the authoritative reference and the VMS log retention is around 14 days. Files opened inside 72 hours settle the visibility band cleaner and faster than files opened weeks later.
Window: 0-72 hours
A fog-claim file with the right statutory citations on day one runs cleanly: Highway Code rules 234, 235 and 236, regulation 27 of the Road Vehicles Lighting Regulations 1989 (SI 1989/1796), section 17 of the Road Traffic Regulation Act 1984 for mandatory motorway VMS speed limits, the Motorways Traffic (England and Wales) Regulations 1982 (SI 1982/1163), RTA 1988 sections 42 (FPN for fog-lamp misuse), 143, 151 and 170, Civil Liability Act 2018 with SI 2025/615 tariff for whiplash under 24 months, and the Limitation Act 1980 section 11 three-year clock. Generic narrative files do not.
Authority: legislation.gov.uk + gov.uk
Fog clusters on identifiable corridors. The M5 J16 Almondsbury / J17 Cribbs Causeway section sits in the Severn Estuary fog basin; the M6 Shap section sees high-altitude orographic fog; the M62 over Saddleworth Moor sees hill fog that drops to road level; the M40 around Banbury sees low-valley radiation fog at dawn; the A1(M) and M1 through Yorkshire and the North East see east-coast haar. CityGrip records the corridor and the corridor's fog signature at intake so the right Met Office station record and the right VMS gantry log are pulled from day one.
Reference: Met Office + National Highways
Accident management - recovery, storage, credit hire, independent engineer, repair coordination, third-party insurer dialogue - sits inside the FCA Claims Management Conduct of Business sourcebook (CMCOB) scope. Soft-tissue whiplash fog-collision claims under £5,000 in general damages run through the OIC portal. Serious-injury and fatality fog-collision claims sit outside the portal and are referred to an SRA-regulated solicitor under CMCOB 6 and CMCOB 7, with the referral arrangement disclosed in writing under CMCOB 4.3.1R(1A) and the customer's separate written consent recorded on file before any onward referral.
Reference: FCA CMCOB 4, 6 and 7
Fog claims do not all run the same way. A trigger-vehicle file runs on whether the trigger driver complied with rule 234 (fog lamps on under 100 metres) and rule 236 (slow to a speed that allows stopping within visible distance). A middle-of-the-chain file runs on whether the following driver kept a stopping distance appropriate to the visibility under rule 126. A struck-stationary file (hard shoulder or refuge area) runs on the duty of the approaching driver under rules 235 and 236. CityGrip records the visibility band, the fog-lamp status (from photographs and BCM data) and the chain position at intake so the right evidence chain runs from day one.
Method: claim-by-claim, not template
CityGrip Accident Claims (Citygrip LTD) is the accident management entity. Independent engineers (including BCM data download where available), PAS 43 recovery operators on the strategic road network, BS 10125-certified repairers and SRA-regulated panel solicitors are named on the file at the point of referral. Every onward referral is disclosed in writing with the referral fee position made explicit under CMCOB 6.1. Reviewed entities are real, named UK businesses - not placeholders.
Disclosure: SRA + FCA + ABI panels
The same six steps apply to every UK fog-driving collision, from a two-car rear-end in an isolated A-road fog patch to a twenty-vehicle chain on a dense-fog motorway. Step one secures the scene safely; step six refers any serious-injury or fatal fog-collision claim to an SRA-regulated solicitor. Speak to a CityGrip handler at any point in the flow.
Step 1
Make the scene safe and reach a position of safety before exchanging details
On a fog-affected motorway, stay inside the vehicle with seatbelts on and hazard warning lights on unless it is unsafe to do so - exiting onto a live motorway running lane in fog carries an acute risk of secondary collision as following drivers arrive into the chain at speed. Where the incident is on the hard shoulder, an emergency refuge area or the verge, exit on the nearside, move to behind the safety barrier and call 999 if anyone is injured or if the carriageway is blocked. On a single-carriageway A-road in fog, set hazard lights and a warning triangle (where present) at a safe distance behind the vehicle on the approach side. Comply with section 170 of the Road Traffic Act 1988: exchange names, addresses, vehicle registration marks and insurer details with every driver involved, or report to the police within 24 hours where the exchange cannot be completed safely.
Step 2
Photograph the fog density and the chain before the carriageway is cleared
Fog claims turn on the visibility evidence. From a position of safety - verge, refuge area, hard shoulder - photograph the visible fog density, the road surface, any visible street furniture or gantry that can be used for a distance reference, every vehicle's final resting position and the damage pattern on each bumper. The fog density photograph is unique to fog files - it cannot be reconstructed later. Note the time of the photographs precisely; the Met Office hourly observation record will be cross-referenced against them. Where exit is not safe, the dashcam clip from your vehicle will carry the evidence. Photograph from inside the vehicle through the windscreen with the wipers paused if a passenger can do so safely. Note any visible VMS gantry messages and any reduced motorway speed limit signed on the approach.
Step 3
Back up dashcam footage and the Body Control Module fog-lamp record within 24 hours
Pull the dashcam SD card or use the camera's wireless backup function within 24 hours before the camera loops, and copy the clip to cloud storage and a second physical device. The dashcam record is the single most reliable piece of evidence on a fog-collision file. On modern vehicles the Body Control Module (BCM) logs the headlight and fog-lamp status at the time of impact - preserve the data through the recovery operator and instruct an independent engineer to download it before the bodyshop disturbs the loom. Request the Met Office hourly observation for the nearest weather station for the time of the incident. Where the collision was on the strategic road network, send a National Highways VMS activation log and gantry CCTV preservation request inside the 14-day retention window.
Step 4
Notify your own insurer and check the chain position on a multi-insurer file
Notify your own insurer of the collision for information purposes inside the policy deadline (typically seven days under most schedules), regardless of your position in the chain. Fog files on motorways are frequently multi-insurer files because the chain runs through several vehicles in dense fog under rule 126 - your file may sit alongside files opened by every other driver in the chain, and the apportionment may not be settled for weeks while engineer evidence and Met Office records come in. Where you are non-fault on the face of the evidence - for example, where you were the front of the chain or were stationary on the hard shoulder when struck - the cleaner route is to claim through the at-fault driver's insurer under section 151 of the Road Traffic Act 1988. Where the trigger vehicle is uninsured or untraced, the claim runs against the Motor Insurers' Bureau under the Uninsured Drivers' Agreement 2015 or the Untraced Drivers' Agreement 2017.
Step 5
Open an accident management file and arrange a like-for-like replacement
Open a file with an accident management company at the earliest opportunity. Recovery from a closed carriageway under HATO direction, secure PAS 43 storage, an independent engineer's report under the ABI Salvage Code (Cat A, B, S or N), like-for-like credit hire under Lagden v O'Connor [2003] UKHL 64 and repair coordination at a BS 10125-certified bodyshop all start from the same call. CityGrip Accident Claims (Citygrip LTD), Non-regulated accident support across the UK, places a like-for-like replacement vehicle inside the agreed window so the non-fault driver is not out of pocket while the at-fault insurer's reserve is being set. The standalone CMCOB 4.3.1R(1A) disclosure is given to you in writing before any instruction - the choice to instruct an accident management company is yours alone.
Step 6
Refer serious-injury and fatal fog-collision claims to an SRA-regulated solicitor
Soft-tissue whiplash claims under 24 months sit inside the OIC portal and the Civil Liability Act 2018 small-claims regime as uplifted by SI 2025/615. Serious-injury and fatality fog-collision claims sit outside the portal - high-energy motorway fog chains produce a recurring catastrophic-injury profile and a recurring fatality profile that the portal is not designed to handle. Such claims are referred by CityGrip to an SRA-regulated solicitor under CMCOB 6 and CMCOB 7, with the referral arrangement disclosed in writing under CMCOB 4.3.1R(1A) and the customer's separate written consent recorded on file before any onward referral. Fatal Accidents Act 1976 dependency claims and Law Reform (Miscellaneous Provisions) Act 1934 estate claims apply where the collision was fatal.
Fog files turn on the visibility evidence - Met Office hourly observation, National Highways VMS activation log, gantry CCTV preserved inside the 14-day window, driver-side dashcam clip and the vehicle Body Control Module fog-lamp record. The file has to be built fast and built right. Recovery from a closed carriageway under HATO direction, secure PAS 43 storage, independent engineer with BCM data download, like-for-like credit hire and onward SRA-regulated solicitor referral where the injury or liability warrants it. CityGrip Accident Claims (Citygrip LTD).
Calls may be recorded for quality and compliance. We do not provide legal advice. Personal injury enquiries are referred only with your consent to authorised partners.
Visit our team
London office
124 City Road
London, EC1V 2NX